Allison Bray

Self employed clinical reflexologist.

www.soothingsolereflexology.co.uk

• I am in a front-line customer service role
• I welcome all visitors and staff to this building
• I look after 5 meeting rooms, including the boardroom
• I oversee the room bookings and, prior to each booking, check the rooms are correctly set and furnished
• I am proficient in using Microsoft Word, Google Drive and Documents
• In my performance review I scored "excellent "
• I also received the "Making a difference award"
• I was nominated by a senior manager because I consistently go above and beyond what is expected and offer outstanding customer service.

• I created a small independent jewellery gallery in High Petergate which I ran for 23 years
• I stocked the work of British and European jewellery designers
• I offered a bespoke wedding and engagement ring service
• The shop was presented to a high standard with price points from £15 to £3,500
• By delivering outstanding customer service, and having a genuine interest in each customer, I was able to build a loyal customer base
• I was responsible for all the buying, marketing, selling, and merchandising
• I ran a website (Shopify) and grew a mailing list
• I wrote weekly blogs and travelled to charity fairs around the country where I sold the jewellery, but also collected email addresses for the mailing list
• I believe I have a good eye for detail and was good at merchandising.
• The shop displays looked eye-catching, and artistic.