CLAIRE tucker-mawr
Paignton,Devon
Summary
Dedicated professional with exceptional educational credentials and experience in hospital setting. Proven skills in a large variety of settings. Professional matched with compassion and care. Well-qualified .Excellent relationship-building, prioritisation and time management skills. Patient-focused with demonstrated experience providing compassionate and comprehensive care. Demonstrated ability to provide emotional support to patients and families.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work history
Owner of guest House
Day
Paignton, Devon
01.2021 - Current
- Key Tasks
- Promoting and marketing the business, including developing ways to attract new customers
- Managing budgets
- Maintaining statistical and financial records
- Planning maintenance work, events and room bookings
- Liaising with maintenance and other specialist contractors
- Meeting guests and responding to complaints and queries
- Handling customer complaints and queries
- Ensuring compliance with health and safety legislation
- Catering, meeting all dietary requirements
- Housekeeping requirements ensuring the property is kept to a high standard
- Prepared meals and beverages to exact tastes and dietary requirements.
- Reviewed cleaning processes and successfully identified efficiency improvements, reducing overall cleaning times.
- Reported damages and breakages, promptly repairing items and arranging replacements.
- Built trusted relationships with clients to achieve outstanding customer loyalty.
- Achieved cleaning requirements within allotted timeframes.
- Cleaned bathrooms with meticulous attention to detail.
- Supplied guests with extra towels and toiletries, noting additional requirements for well-maintained inventories.
- Organised storage spaces for attractiveness and ease of use.
RMN
Torbay and South Devon NHS Foundation Partnership Trust
Exeter, Devon
01.2020 - 01.2021
- Key tasks caring for patients experiencing acute mental distress or who have an enduring mental illness; assessing and talking to patients about their problems and discussing the best way to plan and deliver their care; building relationships with patients to encourage trust, while listening to and interpreting their needs and concerns; ensuring the correct administration of medication, including injections, and monitoring the results of treatment; responding to distressed patients in a non-threatening manner and attempting to understand the source of distress; applying 'de-escalation' techniques to help people manage their emotions and behaviour; Sign posting to other agencies as appropriate
- Facilitating therapies e.g such as cognitive behaviour therapy for depression and anxiety; encouraging patients to take part in art, drama or occupational therapy where appropriate; preparing and maintaining patient records; producing care plans and risk assessments for individual patients; ensuring that the legal requirements appropriate to a particular setting or group of patients are observed; working with patients' families and carers, helping to educate them and the patient about their mental health problems; promoting a 'recovery' based approach to care
- Participating in care reviews, CPAs and Section 117 meetings with MDT
- Employer name Birmingham & Solihull NHS Trust Type of business NHS Your job title Staff Nurse Start date 07/2013 End date 02/2015 Assessing & talking to patients about their problems and discussing the best way to plan & deliver their care using a patient-centred approach caring for patients experiencing acute mental distress or who have an enduring mental illness; building relationships with patients to encourage trust, while listening to and interpreting their needs and concerns; ensuring the correct administration of medication, including injections, and monitoring the results of treatment; responding to distressed patients in a non-threatening manner and attempting to understand the source of distress; applying 'de-escalation' techniques to help people manage their emotions and behaviour; Facilitating & referring to appropriate professional services to provide further appropriate care, such as cognitive behaviour therapy for depression and anxiety; encouraging patients to take part in art, drama or occupational therapy where appropriate; preparing and maintaining patient records using Rio; producing care plans and risk assessments for individual patients; ensuring that the legal requirements appropriate to a particular setting or group of patients are observed; working with patients' families and carers, helping to educate them and the patient about their mental health problems Previous employer 1 of 4 Employer name Dudley & Walsall Mental Health Trust Employer address Trafalgar, Type of business NHS Reporting to, Telephone No answer given Your job title Staff nurse Start date 04/2000 End date /2009 Start date 02/2016 Grade 5 Salary £29000 Period of notice Period of notice4 weeks Reason for leaving (if applicable)To assist my husband with a home-based business for a period of time
- Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.
- Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.
- Safely operated hoists, wheelchairs and transfer equipment to securely manoeuvre patients.
- Thoroughly disinfected and correctly stored hospital equipment to safeguard health of staff and maintain order within ward.
- Managed high-volume caseloads of up to [Number] patients per shift.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Used outstanding planning and prioritisation abilities to safely care for [Number] patients.
- Liaised with senior physicians to plan timely, successful patient discharges.
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Administered medication in line with stringent drug regulations.
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Established positive rapport with patients and families through active listening and compassionate care.
- Brief description of your duties and responsibilities caring for patients experiencing acute mental distress or who have an enduring mental illness; assessing and talking to patients about their
- Participating in care reviews, CPAs and Section 117 meetings with MDT
- Job title
- Disposed of samples and hazardous waste to prevent infection.
- Administered medication with meticulous attention to detail.
- Managed patient discharges, providing relevant follow-up care advice with required prescriptions and medication.
RMN
Dudley & Walsall Trust
Dudley, West Midlands
02.2015 - 05.2018
- Participating in care reviews, CPAs and Section 117 meetings with MDT.
- Managed patient discharges, providing relevant follow-up care advice with required prescriptions and medication.
- Administered medication in line with stringent drug regulations.
- Established positive rapport with patients and families through active listening and compassionate care.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Implemented and updated treatment plans in collaboration with doctors.
- Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.
- Administered medication with meticulous attention to detail.
- Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Supported physicians and consultants with tests and procedures.
- Liaised with senior physicians to plan timely, successful patient discharges.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
Mental Health Nurse
Shaw Healthcare
Stourbridge, West Midlands
06.2012 - 03.2014
- Key tasks
- Communicating & engaging with the residents Leading a team of care staff Attending to personal care needs Ensure the effective recording and communication of all information relating to patient care Professionally responsible for the ordering, security, stock control and safe administration of medicines
- Ensure that requests and specimens for pathological investigation are obtained and delivered in accordance with agreed policy
- Responsible for maintaining a safe ward environment in accordance with Health and Safety legislation
- In the absence of a more senior nurse deal with admission enquiries according to the unit policies and procedures
- Participate fully in welcoming, receiving and escorting visitors to the Hospital and at all times deal in a confidential, tactful, considerate and courteous manner with all enquiries.
- Ensured optimal treatment results by guaranteeing correct administration of medication.
- Prevented violent situations, using de-escalation skills to manage aggressive patients.
- Guaranteed patient safety by evaluating clients, assessing physical and mental symptoms for drug interactions and side effects.
- Completed accurate, detailed patient records to carefully monitor progress and improvements.
- Encouraged patients to engage in therapeutic and creative activities to assist healing process.
- Mentored and supervised mental health support workers to uphold best practices in dealing with patients.
- Consulted with healthcare team to assess and execute proper patient care plans.
- Attended case conferences and meetings to assess treatment success rates.
- Briefed patients regarding de-escalation methods to help manage emotions.
- Recognised and resolved potential areas of conflict for continued best practices in patient care.
RMN
Dudley & Walsall Trust
Dudley, West Midlands
04.2000 - 05.2012
- Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.
- Administered medication with meticulous attention to detail.
- Managed high-volume caseloads of up to [Number] patients per shift.
- Managed patient discharges, providing relevant follow-up care advice with required prescriptions and medication.
- Safely operated hoists, wheelchairs and transfer equipment to securely manoeuvre patients.
- Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Established positive rapport with patients and families through active listening and compassionate care.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Mentored student and junior nurses, building confidence and competence to ensure outstanding patient provisions.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
Education
diploma - Nursing
Wolverhampton University
Wolverhampton 04.1997 - 03.2000
GCSEs - Maths
Kidderminster College
kidderminster 09.1996 - 06.1997
A-Levels - English Literature
Wolverly High School
Kidderminster, Worcestershire 09.1984 - 06.1986
GCSEs - Human Biology; English Literature; English Language; History; General Studies
Wolverly High School
Kidderminster 09.1984 - 06.1986
ILS Intensive Support Training - Nursing
Dudley & Walsall NHS Trust
Dudley 01.2018 - 01.2018
SafeguardingTraining -
Dudley & Walsall NHS Trust
Dudley 01.2018 - 01.2018
Course title Information Governance Training provider Dudley and Walsall Trust - undefined
2017
Course title Patient moving and handling Training provider Dudley and Walsall Trust Year obtained - undefined
2017
Course title Infection Control Training provider Dudley & Walsall Trust - undefined
2017
Course title Health & Safety Training provider Dudley and Walsall Trust - undefined
2017
Course title Drug Administration Training provider Dudley and Walsall Trust - undefined
2017
Course title Fire Safety Training provider Dudley and Walsall Trust Year obtained - undefined
2017
Course title Equality and Diversity in Care Training provider Dudley and Walsall Trust Year obtained - undefined
2017
Course title Non Violent Crisis Intervention Training provider Dudley and Walsall Trust Year obtained - undefined
2017
Skills
- Clinical observations
- Quality patient care
- Personal care
- Infection Prevention and Control
- Computer literate
- Secure manual handling
- Emotional patient support
- Patient risk assessment
- Patient observations
- Patient handling and positioning
- Specimen collection
Languages
English
Native
Timeline
Owner of guest House
Day
01.2021 - Current
RMN
Torbay and South Devon NHS Foundation Partnership Trust
01.2020 - 01.2021
ILS Intensive Support Training - Nursing
Dudley & Walsall NHS Trust
01.2018 - 01.2018
SafeguardingTraining -
Dudley & Walsall NHS Trust
01.2018 - 01.2018
RMN
Dudley & Walsall Trust
02.2015 - 05.2018
Mental Health Nurse
Shaw Healthcare
06.2012 - 03.2014
RMN
Dudley & Walsall Trust
04.2000 - 05.2012
diploma - Nursing
Wolverhampton University
04.1997 - 03.2000
GCSEs - Maths
Kidderminster College
09.1996 - 06.1997
A-Levels - English Literature
Wolverly High School
09.1984 - 06.1986
GCSEs - Human Biology; English Literature; English Language; History; General Studies
Wolverly High School
09.1984 - 06.1986