I enjoy travelling, attending concerts, and spending my spare time with family and friends These activities help me maintain a positive work-life balance and broaden my experiences
Emily Moran
Liverpool,Merseyside
Summary
Mental Health Professional specialised in emotional resilience and support for individuals facing mental health challenges. Enhanced trust and empowered service users through expertise in therapeutic communication and crisis intervention, while implementing holistic care strategies that prioritised dignity and active participation. Collaborated with multidisciplinary teams to achieve optimal patient outcomes, utilising a trauma-informed approach to deliver safe and compassionate care.
Overview
19
19
years of professional experience
Work History
Staff nurse 2 RNLD
Elysium Healthcare
LIVERPOOL, Merseyside
09.2024 - Current
- Administered medications and treatments according to prescribed healthcare plans.
- Monitored patient symptoms and reported changes for continuous care.
- Monitored patient conditions, recorded deterioration signs, and escalated quickly.
- Measured and monitored physical observations and escalated appropriately
- Documented patient care accurately by charting in patient and department records.
- Delivered patient-centred care meeting physical, emotional, and psychological needs.
- Inspected cleaned and dressed patient wounds to support optimal healing.
- Delivered emotional support to patients and families, enhancing resilience during illness and recovery.
- Collaborated with multidisciplinary teams to achieve positive patient outcomes.
- Acted as shift lead by prioritising workload and allocating resources.
- Supervised and coordinated healthcare assistance during shifts for safe delivery.
- Supported and mentored junior staff, students, and new team members.
- Maintained compliance with clinical policies, safety standards, and regulatory requirements.
- Engaged in continuous professional development, reinforcing clinical knowledge to improve patient care.
- Maintained personal development through regular training to maximise nursing competence.
- Promoted a supportive working environment for effective communication.
- Managed complex patient care needs using clinical judgement and escalation.
- Participated in service improvement initiatives, enhancing patient experience and operational efficiency.
- Maintained clean safe patient areas daily under infection-control policies.
Social Care Worker
Knowsley Metropolitan Borough Council
Knowsley, Merseyside
02.2019 - Current
- Provide holistic, person-centred support to individuals with learning disabilities, mental health needs and complex presentations.
- Support service users experiencing emotional distress, anxiety, challenging behaviours and changes in mental wellbeing.
- Use therapeutic communication skills to develop trusting and professional relationships.
- Promote independence, choice, dignity and empowerment.
- Support implementation of individualised care and support plans.
- Recognise changes in presentation and report concerns appropriately.
- Work alongside multidisciplinary professionals to support positive outcomes.
- Provide emotional reassurance and practical support during periods of crisis.
- Maintain accurate confidential records, incident reports and care documentation.
- Support safeguarding processes and advocate for service users' rights.
Administrator
Chums Ltd
Knowsley
01.2017 - 01.2019
- Managed confidential information, records and customer communication.
Support Worker
Natural Breaks
Merseyside
01.2008 - 01.2017
- Supported individuals with disabilities and additional mental health needs to achieve greater independence.
- Assisted with personal care, medication, daily living skills and community participation.
- Managed challenging situations using calm communication and positive behaviour approaches.
- Supported emotional wellbeing and encouraged social inclusion.
- Worked closely with families and professionals to maintain consistent care.
Customer Advisor
Virgin Media
01.2007 - 01.2008
- Resolved customer issues through effective problem solving and communication, maintained confidentiality procedures.
Education
BSc Nursing - Learning Disability Nursing
Edge Hill University
Ormskirk06-2026
Certificate of Higher Education - Allied Health Professionals
Liverpool College
Liverpoool07-2021
NVQ Level 2 & 3 - Health and Social Care
Knowsley Community College
Liverpool01-2009
Skills
- Learning disability nursing
- Mental health support and wellbeing
- Crisis intervention
- Risk management
- Medication management
- Care planning
- Patient assessment
- Clinical documentation and reporting
- Safeguarding vulnerable individuals
- Therapeutic communication
- Trauma-informed approaches
- Multidisciplinary teamwork
- Team collaboration and leadership
- De-escalation techniques
- Emotional support
- Mental health advocacy
- Compliance adherence practices
- Mentorship and guidance
- Conflict resolution
- Time management skills
- Patient confidentiality maintenance
- Advanced wound care
- Clinical observations
- Clinical observations
Custom
- Mental health nursing
- Learning disability services
- Supporting recovery
- Improving quality of life for individuals with complex needs
- Gardening
- Walking
- Spending time with family
- Socialising
Interests
Timeline
Staff nurse 2 RNLD
Elysium Healthcare
09.2024 - Current
Social Care Worker
Knowsley Metropolitan Borough Council
02.2019 - Current
Administrator
Chums Ltd
01.2017 - 01.2019
Support Worker
Natural Breaks
01.2008 - 01.2017
Customer Advisor
Virgin Media
01.2007 - 01.2008
BSc Nursing - Learning Disability Nursing
Edge Hill University
Certificate of Higher Education - Allied Health Professionals
Liverpool College
NVQ Level 2 & 3 - Health and Social Care
Knowsley Community College