Claire Nunan

• Coordinated facility maintenance, providing safe and comfortable work environment.
• Ensured comprehensive fire safety arrangements, including evacuation plans, drills, and coordination of fire marshals.
• Facilitated supported DSE assessments and implemented ergonomic adjustments to enhance workplace comfort and productivity.
• Maintained signage and safety information to uphold compliance and enhance workplace safety standards.
• Maintained company records in compliance with legal requirements.
• Managed supplier relationships to secure best pricing and service delivery.
• Tracked inventory levels of office supplies, preventing stock shortages.
• Handled incoming correspondence, resulting in timely responses and decision-making.
• Answered daily telephone and email enquiries.
• Processed invoices for payment and purchase orders with high attention to detail.
• Accurately executed secretarial tasks, maintaining smooth administrative operations.
• Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
• Liaised with external vendors and service providers to address on-site maintenance and repair needs.
• Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.
• Liaised with security personnel to monitor on-site access and approve authorised visitors to enter premises in several UK offices, Including Head Office in the Shard building.
• Registered visitors, guests and contractors upon arrival, providing access passes within several UK offices, including Head Office in the Shard building.
• Maintained high standards of accuracy and quality in data entry and recordkeeping.
• Instructed employees in company policies and procedures, maximising compliance and consistency.
• Managed staff mobile phone contracts to ensure optimal service provision and compliance with organisational policies.
• Collaborated with teams across various UK offices.
• Managed main Reception area in Reigate, covered Reception in the Shard, Head Office.

• Managed daily operations for smooth functioning of business.
• Developed sales strategy to expand market reach.
• Sourced products from reliable vendors, maintained product quality standards.
• Managed financial accounts, ensured fiscal stability.
• Created business plan, secured funding for growth initiatives.
• Launched new products to meet market demands.
• Coordinated logistics and inventory management to maintain stock levels.
• Established positive relationships with clients through exceptional service delivery.
• Collaborated with local businesses for mutually beneficial partnerships.
• Negotiated contracts with suppliers to secure best prices.
• Planned marketing campaigns for enhanced brand visibility.
• Launched new products with detailed marketing plans.
• Researched market trends and consumer behaviour to support business decision-making.

• Maintained professional client records for effective treatment tracking.
• Managed appointment scheduling efficiently, minimising wait times for clients.
• Collaborated with team members to organise successful promotional events.
• Provided exceptional customer service, ensuring repeat client bookings.
• Attended training to deliver range of professional treatments offered by salon.
• Executed varied beauty treatments to high standard, ensuring exceptional client satisfaction.

• Provided exceptional customer service, ensuring repeat client bookings.
• Collaborated with team members to organise successful promotional events.
• Adapted beauty treatments to address individual client needs.
• Maintained professional client records for effective treatment tracking.
• Managed appointment scheduling efficiently, minimising wait times for clients.
• Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
• Answered clients' queries and requests by phone and email.
• Attended training to deliver range of professional treatments offered by salon.
• Greeted clients into salon, offering refreshments and magazines.

Completed beauty therapy diploma at Kingston College. Gained practical experience by working in two salons.

• Assisted clients with beauty treatments to enhance skills.
• Facilitated reception duties and appointment scheduling to provide excellent customer service and support.

• Administered confidential payroll records, meticulously maintaining data integrity.
• Collaborated with HR department to streamline employee data.
• Input new payroll data manually into computer system.
• Administer in-house staff mortgages and private health schemes to enhance employee benefits.
• Supported team by demonstrating respect and willingness to help.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Completed duties to deliver on targets with accuracy and efficiency.
• Oversaw daily operations to achieve high productivity levels.

• Performed photocopying and document scanning duties, ensured availability of necessary paperwork at all times.
• Fostered effective communication to resolve customer queries through professional email correspondence.
• Contributed to team success by providing clerical support during large scale projects or events.
• Processed new clerical requests and followed up to ensure timely completion and complete satisfaction with results.
• Kept office tidy, organised and stocked with supplies.
• Took and relayed messages between staff, customers and other parties.
• Maintained tidy reception area to provide visitors with positive first impression of company.
• Photocopied, laminated and bound documents to support meeting preparation.
• Assisted with administrative tasks, improving overall functionality of office.
• Delivered front of house duties with warm and professional manner.
• Streamlined administrative processes, ensured well-organised workspace.
• Provided reception cover, responded to telephone inquiries professionally and courteously.
• Prioritised urgent tasks to meet deadlines efficiently.
• Handled basic invoicing and mail management for office staff.

• Managed incoming post to maintain regular communication flow within department.
• Ensured accurate record keeping with diligent data entry tasks.
• Ensured confidentiality of sensitive information adhering strictly to data protection policies.
• Prioritised urgent tasks to meet deadlines efficiently.
• Maintained precise records of expenditures.
• Wrote professional letters.

• Ensured timely payment to suppliers by processing invoices promptly.
• Handled ad-hoc finance related tasks efficiently whilst maintaining high accuracy levels.
• Performed general administrative tasks, enhancing overall departmental productivity.