Summary
Overview
Work history
Education
Skills
Timeline
Generic

Claire Mcauley

Larne,Antrim and Newtownabbey

Summary

Retail specialist delivering consistent sales target achievement through precise time optimisation, confident communication and rigorous security compliance. Proven record in customer service excellence, complaint management and promotion implementation while maintaining accurate price tagging, stock control and order fulfilment. Skilled in digital and Instagram marketing to drive product promotions, supported by meticulous cash handling, payment processing and refund management. Aims to leverage initiative taking and store layout designing expertise to elevate future retail performance.

Overview

28
28
years of professional experience
5
5
years of post-secondary education

Work history

Sales assistant

The wee card shop (Thinking about you)
LARNE, Antrim
2015.11 - 2026.03
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Offered personalised shopping advice to enhance customer experiences.
  • Improved customer service by efficiently handling queries and complaints.
  • Built strong relationships with regular customers for repeat business.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Trained new staff members, fostering a supportive working environment.
  • Utilised excellent communication skills to provide detailed product information.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Followed company procedures and guidelines for smooth retail operations.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.

Sales assistant

Card factry
LARNE, Antrim
2013.09 - 2015.11
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Improved customer service by efficiently handling queries and complaints.
  • Built strong relationships with regular customers for repeat business.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.

Homemaker

Home
LARNE, Antrim
2006.12 - 2013.09

I had to leave work to look after my 2 children.

Cushion packer

Stitchwell furnishings
LARNE, Antrim
1998.06 - 2006.11
  • Improved order fulfilment by accurately packaging products for delivery.
  • Accomplished faster order turnover by swiftly processing incoming stock deliveries.
  • Ensured safe transportation by properly securing packages on pallets.
  • Consistently checked inventory levels, ensuring sufficient stock for packing tasks.

Education

GCSEs - GCSE

St Comgalls High School
Larne
1992.09 - 1997.06

Skills

  • Time optimisation
  • Sales target achievement
  • Initiative taking
  • Price tagging
  • Promotion implementation
  • Cash handling
  • Security compliance
  • Stock control
  • Order fulfilment
  • Store layout designing
  • Customer Service
  • Complaint management
  • Confident communicator
  • Payment Processing
  • Stock counting
  • Digital marketing
  • Instagram marketing
  • Refund processing
  • Till and cash handling
  • Stocking shelves
  • Health and Safety regulations
  • Product promotions

Timeline

Sales assistant

The wee card shop (Thinking about you)
2015.11 - 2026.03

Sales assistant

Card factry
2013.09 - 2015.11

Homemaker

Home
2006.12 - 2013.09

Cushion packer

Stitchwell furnishings
1998.06 - 2006.11

GCSEs - GCSE

St Comgalls High School
1992.09 - 1997.06
Claire Mcauley