Claire Lloyd
Torquay,Devon
Summary
I am an experienced Social Work practitioner within adult services, with extensive practice, leadership, and management expertise. I qualified as a BIA assessor in 2016, consistently attending all mandatory updates throughout my career. I can demonstrates strong competencies in social work practice and assessment. I worked for the NHS for the past 35 years (the last 15 years as a qualified Social Worker and Team manager ) but retired at the end of March 2025. However, I would like to continue contributing to the field through BIA work.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work history
Social Work Team Lead - Front end duty team
Torbay and South Devon NHS Foundation Trust
Torquay, Devon
12.2023 - 03.2025
- Managed and supervised a team of qualified and non qualified social workers in both practice and HR issues
- Triaged daily referrals and sign posted to appropriate team and duty when deemed necessary
- Support and advised all qualified and non qualified staff in social care practice/queries
- Authorised care plans and associated funding
- Undertook regular BIA assessments and community DoLs
- Maintained up-to-date knowledge of legislation, contributing to informed decision-making practices
- Facilitated professional development sessions to improve staff skills and knowledge
Social Work Team Lead - Complex care team
Torbay and South Devon NHS Foundation Trust
Torquay, Devon
01.2020 - 12.2023
- Manage and supervise a team of qualified Social Worker within an integrated adults team
- Triaged and lead weekly allocation to all staff
- Chaired S42 safeguarding enquiry and review meetings
- Chaired complex BI meetings
- Supported staff with Court directed work and attended court as required
- Authorised care plans and subsequent funding
- Recruited new staff and managed HR issues within team (sickness)
- Completed BIA assessments
- Included on the duty lead rota
- Dealt with and responded to complaints received by the Feedback and Engagement Team
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
Senior Social Work Practitioner
Torbay and South Devon NHS Foundation Trust
Torquay, Devon
12.2012 - 01.2020
- Managed a team of qualified and non qualified Social Workers
- Carried a small complex case load
- Undertook court assessments
- Undertook BIA assessments
- Chaired S42 safeguarding enquiry and review meetings
- Dealt with and responded to complaints raised by the public
- Worked within the safeguarding team; constructed a new referral form for the team to use when recording safeguarding alerts
Social Worker
Torbay and South Devon NHS Foundation Trust
Torquay, Devon
03.2010 - 12.2012
- Worked with adults over the age of 18 to undertake holistic needs-led, strength based assessments and care plans in line with the Community Care Act (1990), now The Care Act (2014)
- Worked closely with MDT health colleagues
- Facilitated packages of care, residential, nursing and supported living placement whilst always working with a strength based approach
- Completed risk enablement assessments and arranged/attended associated meetings
- Undertook mental capacity assessments and facilitate BI meetings if necessary
- Worked with safeguarding referrals; arranged and attended safeguarding enquiry and review meetings
- Undertook Lead Investigators role in whole home safeguarding enquiries
- Court work undertaken - Court of Protection
- Community DoL's assessments completed
Education
BSC in Social Work - Social Work
The Open University
Bournemouth, England 01.2008 - 06.2010
Best Interest Assessor - Adult Social Care
The Open University
Bournemouth, England 02.2015 - 12.2016
BA (hons) Leadership and Management - Social Care
The Open University
Bournemouth, England 02.2015 - 12.2016
Consolidation/Preparation for Specialist Practice - Working with adults
The Open University
Bournemouth, England 01.2011 - 12.2012
Certificate in Dementia Care - Adult Social Care
City and Guilds
01.2015 - 12.2015
Skills
I am an experienced Social Work practitioner within adult services with many years experience of practice and leadership and management I qualified as a
BIA assessor in 2016 and I have attended all mandatory updates during my career
Timeline
Social Work Team Lead - Front end duty team
Torbay and South Devon NHS Foundation Trust
12.2023 - 03.2025
Social Work Team Lead - Complex care team
Torbay and South Devon NHS Foundation Trust
01.2020 - 12.2023
Best Interest Assessor - Adult Social Care
The Open University
02.2015 - 12.2016
BA (hons) Leadership and Management - Social Care
The Open University
02.2015 - 12.2016
Certificate in Dementia Care - Adult Social Care
City and Guilds
01.2015 - 12.2015
Senior Social Work Practitioner
Torbay and South Devon NHS Foundation Trust
12.2012 - 01.2020
Consolidation/Preparation for Specialist Practice - Working with adults
The Open University
01.2011 - 12.2012
Social Worker
Torbay and South Devon NHS Foundation Trust
03.2010 - 12.2012
BSC in Social Work - Social Work
The Open University
01.2008 - 06.2010
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