Claire Laishley
Bishopstoke ,Hampshire
Summary
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction.
Overview
38
38
years of professional experience
Work history
Private carer
Private
Winchester, Hampshire
2019.02 - 2025.04
- Ensured improved personal hygiene for clients by assisting with daily tasks such as bathing, dressing, and grooming.
- Maintained a clean living environment for client welfare.
- Supervised prescribed exercises improving overall fitness levels of clients.
- Adhered strictly to professional ethics; maintained confidentiality of sensitive information pertaining to patients' physical and mental health conditions.
- Managed emergency situations swiftly, ensuring safety of client during crises.
- Fostered trustful relationships with both patients and their families thereby creating a friendly caregiving atmosphere.
- Provided quality care by ensuring the client's comfort and well-being.
Cashier
Co-operative bank
Winchester, Ham
1990.01 - 2015.08
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Packaged customer items carefully, ensuing merchandise safety.
- Trained new cashiers on store policies and procedures to maintain standards.
- Greeted each customer warmly, creating a friendly shopping environment.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Coordinated with team members for smooth shift transitions.
- Balanced till at end of day, maintaining accurate records.
- Maintained clean and organised workspace to ensure efficient service.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Completed opening and closing procedures each day.
- Resolved customer complaints and answered queries about store products.
Debt collector
Store card ltd
Southampton , Hampshire
1988.07 - 1990.03
- Managed a high-volume workload within a deadline-driven environment.
- Compiled detailed reports on debt recovery status, ensuring transparency and accuracy in data management.
- Ensured accurate record-keeping with meticulous documentation of all collection activity.
Receptionist
Humphrey holding
Eastleigh , Hampshire
1986.11 - 1988.03
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Maintained accurate logs of visitor entries for security purposes.
- Upheld confidentiality with sensitive information handling procedures.
Skills
- Adaptable to changing routines
- Sensitivity to client needs
- Ethical practice
- Dementia care training
Timeline
Private carer
Private
2019.02 - 2025.04
Cashier
Co-operative bank
1990.01 - 2015.08
Debt collector
Store card ltd
1988.07 - 1990.03
Receptionist
Humphrey holding
1986.11 - 1988.03