Claire Hughes
Wrexham,WRX
Summary
Dedicated compassionate professional specializing in Elderly, dementia palliative care, and autism support. Demonstrates strong work ethic and resilience strong communication skills and a knack of , Capable of building trust friendly and enthusiastic, have the ability to learn new tasks quickly and proficient and growing key customer relationships. Administering medication, and applying positive support techniques. Committed to enhancing patient well-being through a people- centered approach and adherence to safeguarding policies.
Compassionate and driven with strong communication skills and knack for problem-solving, showcasing consistent ability to manage challenging situations, ensuring seamless support and positive outcomes.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work history
Emergency Duty Team
Wrexham Council
Wrexham Council , Wrexham
2023.08 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Senior support worker
Homecare Comforts
Wrexham, Wrexham
2014.12 - Current
- Collaborated closely with families of clients for provision of personalised care plans.
- Negotiated solutions to conflicts between service users, maintaining harmony within facility.
- Responded promptly to emergencies, ensuring safety of all involved parties.
- Participated in regular training sessions keeping knowledge and skills current.
- Coordinated effectively with medical professionals for superior patient care.
- Implemented safeguarding procedures diligently, fostering secure environment.
- Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
Support worker
Just One Recruitment Agency
Mold, Flintshire
2013.07 - 2014.12
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Provided companionship during outings contributing to an active social life for clients.
- Assisted with mobility issues enabling easier movement around the home.
- Helped achieve patient independence through guided tasks and activities.
- Assisted in maintaining a clean environment for improved client health.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
Education
SVQ Level 2 - Communication Skills
Yale College
Wrexham 2013.02 - 2013.05
Working With Others
Yale College
Wrexham 2014.04 - 2014.05
Health And Safety In The Work Force
Yale College
Wrexham 2013.02 - 2013.03
NVQ Level 2 - Health And Social Care
Yale College
Wrexham 2014.09 - 2015.06
Skills
- DBS check clearance
- Strategic planning capabilities
- Strong work ethics
- People-Centred approach
- Understanding of safeguarding policies
- Efficient time management
- Resilience and stamina
- Dementia care training
- Palliative care experience
- Building trust relationships
- Health and Safety Compliance
- Medication Administration
Affiliations
- Swimming Gym Reading
Timeline
Emergency Duty Team
Wrexham Council
2023.08 - Current
Senior support worker
Homecare Comforts
2014.12 - Current
NVQ Level 2 - Health And Social Care
Yale College
2014.09 - 2015.06
Working With Others
Yale College
2014.04 - 2014.05
Support worker
Just One Recruitment Agency
2013.07 - 2014.12
SVQ Level 2 - Communication Skills
Yale College
2013.02 - 2013.05
Health And Safety In The Work Force
Yale College
2013.02 - 2013.03