Claire Dyer

• Thoroughly review all information on crime systems to inform and tailor support to meet individual needs.
• Ensure Victims of enhanced rights receive their rights under the Victims Code of Practice.
• Explain and complete special measures application and victim personal statements with victims.
• Maintain confidentiality of victim information, upholding adherence to data protection regulations.
• Provide emotional support to victims, promoting mental health wellbeing.
• Contact victims by preferred method of contact to provide up-to-date and relevant information.
• Apply a trauma informed approach to communicate with victims and be able to respond and signpost appropriately to victims of complex and distressing crimes.
• Work collaboratively with the Officer in Charge (OIC) of the investigation to ensure a coordinated and joined up approach to victim care and communication with the common goal of supporting the victim through the criminal justice system.
• Manage varied and complex workloads with cases at various stages of an investigation.

• Handled minor offences for swift resolution without court proceedings.
• Contributed to reducing crime and anti social behaviour.
• Increased trust within the community by providing a visible presence on the streets and liaising with local residents.
• Provided reassurance to victims of crimes, delivering initial support and guidance.
• Promoted crime prevention advice at local schools, enhancing student awareness of safety measures.
• Monitored CCTV footage to detect unlawful activities and provide evidence where needed.
• Assisted in reducing crime rates through intelligence gathering and evidence collection.
• Supported police officers to achieve more effective law enforcement operations.
• Forged strong relationships with partner agencies to tackle community issues to find long-term, sustainable solutions
• Directed high-volume traffic safely around accidents and incidents.
• Collaborated with public service groups to expand partnerships and improve policing in Tewkesbury.
• Conducted house-to-house enquiries for vital information in criminal investigations.
• Responded to non-emergency calls from members of the public, resolving issues efficiently.
• Dealt with anti-social behaviour effectively, restoring peace in affected communities.
• Fostered stronger relationships between police and public through open dialogue and transparent
• Identified vulnerable individuals or families at risk and sign posted to the relevant partner agencies

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June 1994 - 1997 Stylist

June 1997 -November 2008 Salon Manager/Head of training

December 2008 -August 2009 Maternity Leave

August 2009 - April 2022 - Part Time Stylist

• Responsible for recruitment, training, staff development programs and moral management.
• Resolving clients complaints.
• Built successful, long-standing client relationships, providing personalized hairstyling services, increasing repeat and referral business
• Staff performance in absence of management, maintaining faultless salon services.
• Collaborated closely with colleagues to run an efficient salon operation.
• Handled manual and computerised scheduling, bookkeeping and inventory management procedures to facilitate smooth daily operations.
• Enhanced salon reputation with excellent customer service skills.
• Kept detailed records of customer information and services provided, maintaining continuity of provisions between stylists.