Reliable and dedicated professional with 34 years’ experience across hospitality, beauty therapy, retail, and customer service. Skilled in providing excellent client care, supervising staff, and ensuring smooth day-to-day operations. Experienced in both self-employment and team-based environments, demonstrating adaptability, multitasking ability, and a commitment to high standards. Strong background in customer-facing roles, with proven ability to build positive relationships and contribute to welcoming, well-run establishments.