Organized and dependable candidate successful in managing competing deadlines in a fast-paced environment. Eager to leverage this experience and enthusiasm to make a meaningful impact in the publishing industry.
Overview
3
3
years of professional experience
Work History
Delegate Relationship Executive
CloserStill Media
09.2024 - Current
Built relationships with delegates using strong persuasion and active listening skills.
Increased event registrations and attendee participation.
Consistently surpassed registration targets within set deadlines.
Responded to inquiries from attendees and addressed issues and complaints efficiently.
Collected, arranged, and input information into database system including thousands of data points.
Oversaw event operations to keep running smoothly.
Graduate Bootcamp Intern
CloserStill Media
07.2024 - 08.2024
Provided administrative support to the Marketing, Content, Digital and Operations Teams.
Carried out website audits (in both English and French).
Managed dozens of incoming calls and emails per day
Planed and designed social media campaigns across Instagram, LinkedIn and TikTok.
Researched and established contacts with more than ten industry-leading experts to secure speakers for upcoming conferences.
Enhanced event credibility through thoughtful selection based on audience interests.
Cafe Assistant
George Farah cafe
05.2022 - 07.2024
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
Bachelor of Science - Anthropology
University College London (UCL)
London
06.2024
Skills
Customer service
Administrative support
Data management
Market research
Social media management
Leadership and task delegation
Attention to detail
Calm under pressure
IT Systems
Salesforce
Google Analytics
Hubspot
Canva
Adobe Design
MS Excel
MS Word
MS PowerPoint
Languages
French
Proficient
C2
English
Proficient
C2
Vocations
Winner of the 2023 BOO(K)! UCL English Society short horror story competition
Member of Indie Novella's Aspiring Editor's programme