Ciprian Sava
Summary
Experienced professional with a strong background in IT systems management and system administration, complemented by excellent communication skills and a proven track record in customer service. Demonstrates expertise in both commercial and delivery driving, ensuring efficient and timely operations. Committed to leveraging technical skills and driving experience to enhance organisational efficiency and customer satisfaction.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Executive Officer
Cardiff
2026.02 - 2026.05
- Assessed and determined complex casework in line with legislation, policy, and operational guidance, exercising sound judgement in decision-making
- Interpreted and applied immigration and asylum rules to varied and sensitive cases, ensuring decisions were legally robust and evidence-based
- Managed a diverse caseload independently, prioritising competing demands while meeting strict quality and performance targets
- Produced detailed decision letters, clearly articulating rationale and ensuring consistency, accuracy, and defensibility
- Handled highly sensitive information with discretion, maintaining compliance with data protection and security protocols
- Engaged with internal and external stakeholders, including legal representatives, to resolve complex queries and support case progression
- Identified risks and escalated high-profile or complex cases appropriately, contributing to continuous improvement of decision-making processes
Administrative Officer
Cardiff
2024.04 - 2026.02
- Delivered comprehensive administrative support across casework functions, including accurate data entry, document control, and records management within secure systems
- Processed high volumes of applications in line with policy, ensuring compliance with regulatory and data protection requirements
- Managed sensitive and confidential information with discretion, adhering to strict security protocols
- Liaised with internal departments and external stakeholders to resolve complex queries efficiently and within set service standards
- Prioritised workload effectively in a fast-paced environment, meeting deadlines and performance targets
- Contributed to process improvements by identifying inefficiencies and supporting implementation of updated procedures
Driver
Domino's
Cardiff
2019.11 - 2023.12
- Delivered orders efficiently while ensuring excellent customer service
- Managed cash and card payments accurately
- Maintained knowledge of local routes to meet delivery time targets
- Assisted in-store with food preparation and order handling during busy periods
Picker/Packer Operative
Welsh Pantry LTD
Cardiff
2019.02 - 2019.10
- Accurately picked and packed orders in line with company targets and quality standards
- Used warehouse systems and handheld scanners to track inventory and update records
- Maintained a high level of attention to detail to minimise errors and returns
- Worked efficiently in a fast-paced environment to meet daily dispatch deadlines
- Followed health and safety procedures, ensuring a clean and organised workspace
- Collaborated with team members and supervisors to ensure smooth warehouse operations
Multidrop Courier
Amazon Logistic UK
Cardiff
2016.03 - 2019.02
- Completed high-volume, time-sensitive deliveries across designated routes, ensuring adherence to strict schedules and service standards
- Utilised route planning systems and GPS technology to optimise delivery efficiency and minimise delays
- Maintained accurate delivery records, including proof of delivery and real-time status updates via handheld devices
- Delivered excellent customer service, handling queries and resolving delivery issues professionally
- Conducted vehicle checks and ensured compliance with road safety and company regulations
- Managed parcels securely, maintaining care and accountability for goods in transit
Goods in/out Warehouse Operative
Carrefour Group
2008.02 - 2016.02
- Managed the receipt and dispatch of goods, ensuring accuracy against delivery notes and system records
- Conducted quality and quantity checks on incoming and outgoing stock, reporting discrepancies promptly
- Updated inventory systems using warehouse management software and handheld scanners
- Coordinated loading and unloading of deliveries, adhering to manual handling and safety procedures
- Organised stock within the warehouse to optimise space utilisation and accessibility
- Worked collaboratively with logistics and dispatch teams to meet operational deadlines and targets
Education
Baccalaureate Diploma -
College "Grigore C. Moisil"
2002.01 - 2006.01
Skills
- IT systems management
- Communication skills
- Customer service
- System administration
- Delivery driver experience
- Driving
- Commercial driving
Certification
- Full UK Driving Licence
- IT Technician
- Certificate Level 3 Operational Delivery Profession
Languages
Spanish
Fluent
Romanian
Native
English - Fluent
Fluent
Additional information
- IT TECHNICIAN CERTIFICATE
- DRIVING LICENCE FULL UK
Affiliations
- Football
- Technology
- Sport
References
References available upon request.
Timeline
Executive Officer
2026.02 - 2026.05
Administrative Officer
2024.04 - 2026.02
Driver
Domino's
2019.11 - 2023.12
Picker/Packer Operative
Welsh Pantry LTD
2019.02 - 2019.10
Multidrop Courier
Amazon Logistic UK
2016.03 - 2019.02
Goods in/out Warehouse Operative
Carrefour Group
2008.02 - 2016.02
Baccalaureate Diploma -
College "Grigore C. Moisil"
2002.01 - 2006.01