Ciara McGinn
Lancaster,Lancashire
Summary
Current Full-Time student with experience in customer services through cashier and lifeguard pathways. Friendly and approachable with a knack for building rapport with others and fostering a positive environment in which customers feel comfortable asking questions. Thrives in a fast paced, social environment and is focused on delivering exceptional services in any way possible
Overview
4
4
years of professional experience
Work history
Student Ambassador Leader
Lancaster University
Lancaster, Lancashire
2026.01 - Current
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Represented my employer and university when engaging with customers, informing them of my course and discussing any details they may want to know.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Displayed energy and enthusiasm in fast-paced environment.
Camp counsellor
Camp Green Cove
Zirconia, North Carolina
2025.05 - 2025.08
- Oversaw campers during outdoor adventures, guaranteeing consistent adherence to safety protocols.
- Cultivated and sustained positive relationships with campers, addressing individual needs to promote a supportive environment.
- Monitored student progress and provided constructive feedback to enhance skill development and confidence.
- Prepared lesson plans that catered to different skill levels, from beginners to advanced swimmers.
- Documented student achievements and provided constructive feedback to encourage continuous improvement.
- Addressed special needs of individuals to reduce swimming phobia and maintain safety and wellbeing.
Assistant Artistic Swimming Coach
Warrington Warriors
Warrington, Cheshire
2022.06 - 2024.12
- Assisted in planning and executing competitive swim events, coordinating logistics and schedules effectively.
- Conducted regular assessments of swimmers' progress, identifying areas for improvement and tailoring training accordingly.
- Organised and led conditioning sessions, focusing on strength, endurance, and flexibility for artistic swimming.
- Monitored swimmers' physical and mental well-being, intervening when necessary to provide support.
- Facilitated a positive and fun learning atmosphere, making swimming a favoured activity among students.
Leisure attendant
LiveWire
Warrington, Cheshire
2021.11 - 2023.08
- Oversaw pool activities to uphold safety standards and address emergencies swiftly.
- Performed routine inspections of pool facilities and equipment to identify maintenance requirements.
- Participated in regular first aid training courses, providing reliable medical support to child and adult swimmers.
- Ensured site cleanliness and safety by clearing rubbish and organising site materials and equipment.
- Maintained cleanliness standards on site by conducting end-of-shift cleaning
Cashier
Partridge Lakes
Warrington, Cheshire
2021.09 - 2021.12
- Recorded customer transactions manually into data sheet and managed cash/card exchanges.
- Guided customers in comprehending product deals.
- Resolved queries and customer concerns swiftly, cultivating a positive environment
Education
Bachelor of Arts - Sociology
Lancaster University
Lancaster 2023.10 -
A-Levels - English Literature
Winstanley College
Wigan 2021.09 - 2023.06
A-Levels - Sociology
Winstanley College
Wigan 2021.09 - 2023.06
A-Levels - Photography
Winstanley College
Wigan 2021.09 - 2023.06
Skills
- Customer focused
- Motivated
- Able to work independently and using own initiative
- Team Collaboration
- Cleaning and hygiene
- Cash and Credit transactions
- Leadership skills
- Effective communication
Affiliations
- Swimming
- Going to the Theatre
- Crafts
Timeline
Student Ambassador Leader
Lancaster University
2026.01 - Current
Camp counsellor
Camp Green Cove
2025.05 - 2025.08
Bachelor of Arts - Sociology
Lancaster University
2023.10 -
Assistant Artistic Swimming Coach
Warrington Warriors
2022.06 - 2024.12
Leisure attendant
LiveWire
2021.11 - 2023.08
A-Levels - English Literature
Winstanley College
2021.09 - 2023.06
A-Levels - Sociology
Winstanley College
2021.09 - 2023.06
A-Levels - Photography
Winstanley College
2021.09 - 2023.06
Cashier
Partridge Lakes
2021.09 - 2021.12