Chynna Sturnum
Manchester,Salford
Summary
A motivated and data-driven professional, currently working as an E-commerce Merchandiser, managing virtual stock and promotional activity across platforms like Amazon and eBay. Utilising tools such as Excel and Power BI to drive performance through data-led decisions, developing strong analytical, communication, and organisational skills.
Obtained a First-Class Honor's degree in Criminology with quantitative data analysis from Manchester Metropolitan University. During my studies, i work at HM Inspectorate of Probation, producing a data-driven report on equality in probation using SPSS.
Now seeking a new opportunity to grow professionally within business operations, particularly in a role focused on data and analysis to support informed decision-making.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
E-Commerce Merchandiser and Marketing executive
Ultimate products
Oldham, Greater Manchester
08.2024 - 04.2025
- As an E-Commerce Merchandiser I am the driving force behind multiple online retail platforms and vendor accounts, with regards to identifying opportunities, planning, forecasting stock levels in order to meet customer satisfaction and avoiding out of stock periods.
- I work heavily on accounts such as Amazon, Ebay both in the UK and Europe. This has developed my account management skills where i resolve account violations to optimise listings.
- Collaborated with suppliers, ensured timely delivery of products.
- Coordinated seasonal changes in online listings, met marketing objectives effectively.
- Implemented promotional strategies, resulted in heightened brand awareness.
- Monitored competitor activities for staying ahead in the market.
Data Analyst
HM Inspectorate of Probation
Manchester, Greater Manchester
09.2023 - 06.2024
- As a data analyst I look at complex datasets and draw out valuable insights to assist decision making through a multi-step process.
- This role involved statistical analysis such as regression Modelling, data cleaning and wrangling to produce high quality data, from this i created an in depth report to assist with decision making within the Probation service.
- Translated complex findings into understandable documents, which increased the company's wide understanding of critical metrics.
- Identified trends in data to help inform decision-making processes.
- Achievements: I produced an in-depth report to assist the improvement of Probation services across the UK to support rehabilitation
Sales Associate
Victoria's Secret
Manchester
01.2022 - 08.2024
- As a trusted sales associate i drive store sales and growth by personally selling to customers, for example giving personal recommendations and advice based on product knowledge.
- Providing an exceptional bra fitting service by building a personal rapport with the customers which built my communication skills.
- Handling sensitive and diverse situations while bra fitting and communicating in a sensitive yet professional manner.
- This role requires collaborative work with colleagues to ensure the customer has a swift comfortable shopping experience, for example confidently communicating each customers personal needs in a confidential manner
- Achievements: here I obtained a bra certification after undergoing training, enabling me to give 1 to 1 appointment with customers where I take an initial guided measurements and have my customers try multiple bra's on to discover their Victoria's secret sizing.
Food and Beverage Assistant
Ice Stones Gelato
Huddersfield, west Yorkshire
01.2019 - 11.2020
- As a food and beverage assistant I greeted customers and took customer orders
- Prepared hot and cold deserts including crepe's, waffles, and sundaes
- Operating the cash register
- Participated in regular training and implemented my learning on the job
- Managed table arrangement for maximising dining capacity during busy periods.
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
- Trained new team members, contributing to staff proficiency.
Education
Bachelor of Science - criminology with quantitative data analysis
Manchester Metropolitan University
Manchester 09.2021 - 08.2024
A- Levels - Criminology B, Sociology B, Fine Art C
Huddersfield New College
01.2019 - 01.2021
GCSE's -
Mirfield Free Grammar & Sixth Form
09.2015 - 09.2019
Skills
- Communication
- Team Building
- Leadership
- Organisation
- Data visualisation
- Statistical Analysis
- Microsoft Excel
- Data Analytics
- Data Cleaning & Data Wrangling
- Marketing
- Merchandising
- Market insight
- E-Commerce platforms experience
- Efficient time management
References
Available on request
Timeline
E-Commerce Merchandiser and Marketing executive
Ultimate products
08.2024 - 04.2025
Data Analyst
HM Inspectorate of Probation
09.2023 - 06.2024
Sales Associate
Victoria's Secret
01.2022 - 08.2024
Bachelor of Science - criminology with quantitative data analysis
Manchester Metropolitan University
09.2021 - 08.2024
Food and Beverage Assistant
Ice Stones Gelato
01.2019 - 11.2020
A- Levels - Criminology B, Sociology B, Fine Art C
Huddersfield New College
01.2019 - 01.2021
GCSE's -
Mirfield Free Grammar & Sixth Form
09.2015 - 09.2019
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