CHYNA HEER
Wolverhampton,West Midlands
Summary
Dedicated professional with extensive customer service experience, adept at team collaboration and professional communication. Demonstrates strong health and safety compliance, resilience under pressure, and maintains patience and composure in challenging situations. Committed to leveraging skills to enhance organisational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work history
Waitress / Bartender / Barista
Roma Ristorante
Wolverhampton
2023.09 - 2024.06
- Assisted with serving food and drinks.
- Handled payments efficiently.
- Managed bookings and provided customer service support.
- Maintained cleanliness in dining and restroom areas.
- Polished cutlery and prepared for service.
- Managed high volume of calls daily for prompt service delivery.
Event Catering Staff
Udays Catering
Wolverhampton
2024.07 - 2024.10
- Assisted in managing large events under pressure, including a demanding 19-hour shift in Peterborough.
- Supported guests by addressing their needs efficiently and professionally.
- Contributed to the overall success of events through effective team collaboration.
Work Experience
Savita’s Hair & Beauty
Wolverhampton
2022.07 - 2022.07
- Maintained cleanliness of salon equipment.
- Assisted clients in mastering hair straightening techniques.
- Supported adherence to hygiene standards.
Hospitality Assistant
Holiday Inn – Racecourse
Wolverhampton
2024.08 - 2024.08
- Facilitated efficient breakfast service through table preparation and collaboration with front desk staff to enhance guest satisfaction.
Seasonal Catering Assistant
Grand Station
Wolverhampton
2024.12 - 2025.01
- Worked Christmas parties, set up drink stations, and served 3-course meals.
- Cleared tables and attended to guest requests in a fast-paced environment.
- Set up dining areas for special events, improving the overall ambiance.
Education
Juniper Training -
Juniper Training
Skills
- Customer service experience
- Team collaboration
- Professional communication
- Health and safety compliance
- Resilient under pressure
- Patience and composure
References
Available upon request.
Hobbies & Interests
Enjoy nature walks for fitness and relaxation., Passionate about baking—organized a bake sale for the British Heart Foundation., Enthusiastic about social interaction and making people smile through great service.
Affiliations
- Gym
Accomplishments
Baked cakes in order to raise money for British Heart Foundation.
Languages
Punjabi
Fluent
References
References available upon request.
Timeline
Seasonal Catering Assistant
Grand Station
2024.12 - 2025.01
Hospitality Assistant
Holiday Inn – Racecourse
2024.08 - 2024.08
Event Catering Staff
Udays Catering
2024.07 - 2024.10
Waitress / Bartender / Barista
Roma Ristorante
2023.09 - 2024.06
Work Experience
Savita’s Hair & Beauty
2022.07 - 2022.07
Juniper Training -
Juniper Training