Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Freya Dickson

Freya Dickson

Summary

I am outgoing, hardworking, enthusiastic and looking forward to starting a new job. I have 7 years of experience in customer service-oriented roles and 1 year managerial experience working in a busy retail store. All of which relied heavily on teamwork, positivity, energy, attention to detail and resilience. I enjoy learning new skills and taking on new responsibilities and am really looking forward to starting a new and meaningful career where I can contribute and be successful.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work history

Waitress / Barista

Cafe Coho
Brighton
09.2022 - 12.2023

I Worked full time at a busy artisan cafe called Cafe Coho next to Brighton's main train station. I was responsible for the daily running of the cafe, ordering and end of day sales reports. I played an integral part in the success of the cafe being flexible, motivating the greater team and leading the team in the absence of the manager.

Retail supervisor

Claire's Accessories
Brighton
12.2020 - 04.2022

I started as a shop assistant I was promoted to supervisor across 3 sites and I was offered the assistant manager's role in the district's top store with a 50,000 pound turn over each month. I was responsible for analysing and meeting daily and weekly profit and product targets, training, managing and motivating the team, running the store during its busiest periods and representing the store at district meetings. I had full financial responsibility including banking and balancing the tills.

Waitress / Barista

Hector's Shed
Shoreham
11.2017 - 11.2022

Whilst studying for GCSEs and A levels I worked at a cafe where I was fully trained as a barista. I ran the front of house operation during busy weekends and weekdays. I was responsible for setting up and opening the cafe as well as closing.

Teaching assistant at a Saturday language school

Swedish School
Brighton
02.2017 - 08.2017

I worked Saturdays at a language school that teaches young children Swedish. It is a school that I have attended for 17 years. It was a great opportunity to gain experience in leadership skills as I was responsible for conducting group activities.

Education

A-Levels - Sociology - A Politics - B Classical Civilisation - C

Varndean College
Brighton, Brighton and Hove
09.2018 - 03.2020

GCSEs - I achieved all 7 of my GCSEs

Dorothy Stringer School
Brighton
09.2013 - 07.2018

Skills

  • Cash register operation
  • POS systems
  • Barista
  • Customer service experience
  • Managing and leading a team
  • KPI tracking

Languages

Swedish
Native

Timeline

Waitress / Barista

Cafe Coho
09.2022 - 12.2023

Retail supervisor

Claire's Accessories
12.2020 - 04.2022

A-Levels - Sociology - A Politics - B Classical Civilisation - C

Varndean College
09.2018 - 03.2020

Waitress / Barista

Hector's Shed
11.2017 - 11.2022

Teaching assistant at a Saturday language school

Swedish School
02.2017 - 08.2017

GCSEs - I achieved all 7 of my GCSEs

Dorothy Stringer School
09.2013 - 07.2018
Freya Dickson