Christopher Whyte
Ash Vale,United Kingdom
Summary
A results-driven professional with a strong background in negotiation, attention to detail, and problem-solving. Demonstrates critical thinking in challenging situations, effectively managing customer relations and sales targets. Proficient in ERP and spreadsheet software for data analysis and customer engagement strategies. Consistently achieves sales goals through strategic upselling and product knowledge. Committed to enhancing customer satisfaction while driving business growth.
Resourceful Sales Executive with one year of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches.
Overview
5
5
years of professional experience
2016
2016
years of post-secondary education
Work history
Sales executive
Asmodee UK
Bordon, Hampshire
09.2024 - Current
- Championed cross-selling initiatives to maximise sales volume and profit margins particularly with Published titles.
- Established strong relationships with Key Accounts to expand Range of products, pushing new B&M accounts .
- Crafted compelling pitches for Accounts to place orders for Key Release items and push for Sales Targets.
- Growing an extensive knowledge of all products offered, assisting in informative customer interaction.
- Navigated challenging negotiations, achieving successful Order closure without compromising on profitability and keeping accounts financial interests for growth.
Customer Assistant
Tesco Extra
Arklow
10.2020 - 06.2024
- Assisting customers with their queries
- Product placement per head office requirements
- Keeping shop floor safe and clean for both workers and customers
- Manual Handling officer and responsible for instructing new staff in safety measures in the workplace
Education
FETAC L7 - Software Development
DKIT
FETAC L6 - IT & Networking
O'Fiach College
FETAC L5 - Multimedia Games Development
O'Fiach College
Leaving Certificate - undefined
Colaste Rís
Skills
- Negotiation In my prior work experiences I have been heavily required to understand and respond to queries being posed, and rectifying any issues with clean understanding, some examples of this are understanding the product a customer is searching for, and in case of missing stock, clearly explain the situation
- Attention to Detail In current career I am expected and fulfil the requirements of having knowledge of product while keeping a excellent level of customer service while pushing for Sales Targets
- Problem Solving In daily life frequently am required to quickly and concisely rectify any issues that can arise during work, some examples of this is Customer Stock being delayed in system, or had not been processed correctly, and contacting appropriate teams to have this correctly as quickly as possible to lessen effects to customer
- Critical Thinking In current work environment I must be able to quickly, rationally and thoughtfully work through any problem posed from discussing difficult situations with customers, pushing for new product lines the customer will not have any knowledge of
- Experience with CRM Systems and Full use of Microsoft office Suite, and ability to pull data as required for Customer purchasing history and creating chase lists for contacting
- Have consistent mind to upsell customer with closing techniques of possible restocks the customer wasn't aware of and new products with explanations of the item when the conversation is appropriate, keeping monthly sales targets in mind to reach budget,
Hobbies and Interests
Trading card games Play in multiple TCG's; From Star Wars Unlimited, to Magic the Gathering and One Piece TCG,
Miniature Wargaming Assembly and painting of miniatures, and playing a large selection of Board Games always excited to try new games.
Assets
- Passion as a lifelong table top gaming enthusiast, I am very enthusiastic for a career in this industry
- Dutiful to Business processes, and keeping customer expectations appropriate.
- Grown considerably more comfortable making Call targets and keeping conversations organic and on topic while giving correct information.
Timeline
Sales executive
Asmodee UK
09.2024 - Current
Customer Assistant
Tesco Extra
10.2020 - 06.2024
FETAC L6 - IT & Networking
O'Fiach College
FETAC L5 - Multimedia Games Development
O'Fiach College
Leaving Certificate - undefined
Colaste Rís
FETAC L7 - Software Development
DKIT
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