Christopher Ramsay
Blyth,Northumberland
Summary
Seasoned Coach Driver and Event Planner with expertise in passenger safety, route planning, and customer service. Managed on-site operations, sourced materials, and addressed client feedback to enhance brand image. Conducted vehicle checks, ensured traffic law compliance, and upheld professional standards. Focused on optimising operational efficiency and improving client satisfaction.
Overview
18
18
years of professional experience
Work History
Coach Driver
HC Travel Solutions
Peterlee, City of Sunderland
07.2026 - Current
- Conducted safety checks pre-journey to ensure client safety throughout travel.
- Followed all national and local driving laws and regulations to ensure compliance and safety.
- Utilised strong geographical knowledge to navigate routes effectively, minimising delays and disruptions.
- Reported vehicle malfunctions and safety concerns to maintenance for timely resolution.
- Maintained professional standards in uniform and personal presentation, positively representing company in public.
Coach Driver
Whitestar Travel
Pallion, City of Sunderland
09.2023 - 03.2026
- Ensured clients stayed safe throughout journeys by conducting safety checks before starting journeys.
- Planned the most efficient routes according to group destination and traffic reports.
- Reported any vehicle malfunctions or safety concerns promptly to the maintenance team for swift resolution.
- Upheld professional standards in uniform and personal presentation, representing the company positively in public.
Event Planner
Sunderland Pride
Sunderland, Tyne and Wear
03.2010 - 10.2023
- Researched venues, vendors, and suppliers to compile a comprehensive list and secure quality agreements within budget.
- Booked venues, arranged technical and catering service providers and created programmes for event activities.
- Managed on-site event operations, overseeing staff and resolving issues promptly, to maintain high service standards.
- Managed onsite team operations, sourced materials, and addressed client feedback to ensure a positive brand image.
- Managed tight deadlines, ensuring timely completion of all event stages from planning to execution.
- Analysed post-event feedback to identify improvement areas, enhancing future event quality and attendee satisfaction.
Publican
Self Employed
North East and Yorkshire
03.2009 - 08.2023
- Managed day-to-day operations of the pub, including stock control and financial management.
- Monitored compliance with licensing laws, health and safety regulations, and other legal requirements.
- Trained and supervised staff to provide exceptional service, improving team efficiency and productivity.
- Directed staff in daily work assignments to help each achieve goals and uphold restaurant reputation.
- Conducted regular staff meetings to discuss performance, objectives, and areas for improvement.
- Utilised social media platforms to market events and promotions, increasing online engagement.
- Built strong relationships with the local community, contributing to the pub's reputation as a community hub.
Education
Diploma of Higher Education - Events Diploma
The Open University
Sunderland01-2014
A-Levels - Computing in IT
City of Sunderland College
Sunderland01-2003
GCSEs - GCSE
Southmoor Comprehensive School
Sunderland01-2001
Skills
- Passenger safety
- Vehicle checks
- Traffic laws
- Route planning
- Schedule coordination
- Tachograph compliance
- Health Regulations
- Risk assessment
- Team Leadership
- Client communication
- Customer service
- Situational awareness
- Calm under pressure
- Willingness to learn
- Safeguard Lead
Timeline
Coach Driver
HC Travel Solutions
07.2026 - Current
Coach Driver
Whitestar Travel
09.2023 - 03.2026
Event Planner
Sunderland Pride
03.2010 - 10.2023
Publican
Self Employed
03.2009 - 08.2023
Diploma of Higher Education - Events Diploma
The Open University
A-Levels - Computing in IT
City of Sunderland College
GCSEs - GCSE
Southmoor Comprehensive School