Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Christopher Norton

Christopher Norton

Livingston,West Lothian

Summary

Working at Edinburgh Airport for 15 years have given a wealth of experience in many areas of the day to day running's of the Airport. I am an effective Duty Manager and lead from the front striving to get the best results for my colleagues, the business and our passengers.


I have strong connections with many departments through EAL and have dedicated my time here to doing the right thing and providing a first class service to our customers and my EAL family.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Surface Access Duty Manager

Edinburgh Airport Services Limited
Edinburgh
02.2020 - Current
  • TUPE transfer from Empark to EASL on the brink of Covid19.
  • Established strong bond with EAL colleagues during recovery.
  • Won Team of the year at 2022 Celebrating Success Awards Dinner.
  • Nominated for 3 awards at 2023 CSAD.
  • Won Gold award, CSAD 2023.

Customer Service Agent

Apcoa
Edinburgh
06.2008 - 02.2020
  • Valet parking office manager.
  • Transferred to Car Park CSA on closure of Valet Parking.
  • Promoted to Car Park Team Leader
  • Promoted to Car Park Duty Manager

HGV class 2 driver

Driver Hire
Edinburgh
11.2007 - 06.2008
  • Cat C driving duties including loading, unloading plus vehicle checks.
  • Worked with the DVLA as part of the road tax enforcement team.
  • Worked at Edinburgh Airport as part of the Valet parking team.

Infanteer

HM Armed Forces
Edinburgh
09.1999 - 10.2007
  • Gained invaluable life experience.
  • Reached rank of Corporal.
  • Awarded 3 service medals for serving 4 operational tours, Northern Ireland, Bosnia and 2 tours of Iraq.

Education

Scottish Qualifications Certificate -

St Kentigerns Academy
Blackburn

Skills

  • Excellent communicator
  • Confident in conflict resolution
  • Methodical thinker
  • Effective decision maker
  • Problem solver
  • Technically competent

Affiliations

  • Family - I have a wife and 2 young boys who keep me busy when I am not at work.
  • Camping, fishing, the great outdoors.
  • Fitness - I am a seasonal exerciser and do enough to keep in shape with activities such as running, squash and low level gym work.

Certification

IOSH

References

References available upon request.

Timeline

Surface Access Duty Manager

Edinburgh Airport Services Limited
02.2020 - Current

Customer Service Agent

Apcoa
06.2008 - 02.2020

HGV class 2 driver

Driver Hire
11.2007 - 06.2008

Infanteer

HM Armed Forces
09.1999 - 10.2007

Scottish Qualifications Certificate -

St Kentigerns Academy

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Christopher Norton