Christopher Mcallister
Carrickfergus,Antrim and Newtownabbey
Summary
Retail professional with expertise in inventory management and quality control. Recognized for precision and attention to detail, ensuring optimal stock quality and date rotation. Proven ability to work independently or collaboratively, consistently completing tasks efficiently and on schedule.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work history
Team leader-Spar Jordanstown
Henderson Group
Newtownabbey, Antrim and Newtownabbey
2022.03 - Current
- Encouraged a high-performing environment to drive productivity and quality.
- Improved customer satisfaction through close communication with the team.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Encouraged open communication, ensuring a positive work culture.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Delegated tasks to make best use of individuals' skills.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Supported new hires through onboarding process for fast and successful training.
Customer advisor
Henderson Group
Newtownabbey, Antrim and Newtownabbey
2018.12 - 2022.03
- Maintained high-level product knowledge for accurate advice and recommendations.
- Ensured smooth store operations by coordinating with the team effectively.
- Demonstrated products effectively, leading to informed purchasing decisions by customers.
- Provided exceptional customer service to ensure a positive shopping experience.
- Assisted customers in product selection, resulting in increased sales.
- Conducted regular stock checks ensuring product availability for clients at all times.
Warehouse Assistant
B&Q
Newtonabbey, Antrim and Newtownabbey
2011.03 - 2018.11
- Enhanced productivity through effective time management skills.
- Ensured high quality control with meticulous inspection of goods received.
- Operated warehouse machinery to streamline work processes.
- Assured accurate inventory with regular stock checks.
- Loaded and unloaded goods to prevent damage.
- Sorted materials on warehouse racks and shelves.
- Completed work following safety rules for best working practices.
- Checked incoming goods against delivery documentation, reporting missing or damaged items for prompt resolution.
Education
GCSEs -
ulidia intergrated college
carrickfergus 2005.09 - 2007.06
NVQ Level 2 - engineering
northern regional college
Newtownabbey, Antrim and Newtownabbey 2009.09 - 2010.06
Skills
- Decisive decision-making
- Knowledge sharing
- Stock management
- Task prioritising
- Quality assurance checks
Timeline
Team leader-Spar Jordanstown
Henderson Group
2022.03 - Current
Customer advisor
Henderson Group
2018.12 - 2022.03
Warehouse Assistant
B&Q
2011.03 - 2018.11
NVQ Level 2 - engineering
northern regional college
2009.09 - 2010.06
GCSEs -
ulidia intergrated college
2005.09 - 2007.06