Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Flory

Leeds

Summary

I am 25 years old with a strong background in customer service. I am currently looking for a new position where I will be able to use my customer service skills in a more niche industry, and possibly kick start a long term career. I thrive in fast-paced environments, and enjoy taking on new challenges to further my knowledge and skills.

Overview

7
7
years of professional experience

Work History

Property Inventory Clerk

Manning Stainton
Leeds
04.2024 - Current
  • Visiting and assessing the quality of properties before and after tenants move in/out
  • Ensuring properties adhere to legal compliance
  • Discussing household problems with tenants and reporting this back to the Property Managers
  • Uploading a large amount of photos to the CRM (Reapit) system daily
  • Maintaining data protection policies
  • Conducting property inspections

Food and Beverage Assistant

Weetwood Hall Estate
Leeds, West Yorkshire
02.2023 - Current
  • Providing outstanding customer service and professionalism to meet the demands of a 4-Star hotel.
  • Work with multi-departments to ensure a smooth delivery of service to customers.
  • Assisting managers on large private events for some of the biggest companies in the north.
  • Maintain an in-depth and up-to-date knowledge of products and services
  • Upsell additional products to customers
  • Running a bar for extended periods of time individually and whilst teaching new staff.
  • Building and maintaining a relationship with regular customers.

Trading Assistant

J Sainsbury's
Leeds, West Yorkshire
10.2019 - 09.2022
  • Face-to-face customer service working on the tills/self checkout, paying attention to detail and maintaining strict company and legal procedures.
  • Handling customer enquiries.
  • Building rapport with customers to increase likelihood they return.
  • Seeing in, reviewing and recording deliveries.

Front of House

The Hinchliffe Arms
Mytholymroyd, West Yorkshire
05.2018 - 09.2019

Education

NVQ Level 3 - Sport and Exercise Science

Burnley College
Burnley
05.2018

GCSEs - English, Maths and Science

Calder High School
Mytholmroyd
05.2016

Skills

  • Customer Service 5 years
  • Money handling
  • Upselling
  • Inventory organisation
  • IT skills
  • Microsoft
  • Resourceful
  • Attention to detail
  • Time management

Timeline

Property Inventory Clerk

Manning Stainton
04.2024 - Current

Food and Beverage Assistant

Weetwood Hall Estate
02.2023 - Current

Trading Assistant

J Sainsbury's
10.2019 - 09.2022

Front of House

The Hinchliffe Arms
05.2018 - 09.2019

NVQ Level 3 - Sport and Exercise Science

Burnley College

GCSEs - English, Maths and Science

Calder High School

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Christopher Flory