Christopher Allan
Swansea,City and County of Swansea
Summary
Customer focused and motivated professional with almost eight years’ experience in the motor trade, including BMW and Volkswagen Commercial Vehicles dealerships. Currently working as a Site Controller/Valeter, with strong knowledge of dealership operations, vehicle stock management and customer expectations. Previously spent eight years at McDonald’s, progressing to Floor Manager and developing excellent communication, leadership and customer service skills. Looking to build on my automotive experience by progressing into a Sales Executive role.
Overview
17
17
years of professional experience
Work History
Car Valeter
Total Site Maintenance
SWANSEA
08.2017 - Current
- Prepared vehicles for timely collection, ensuring customer satisfaction and smooth handover.
- Applied protective coatings to vehicle exteriors to safeguard against weather damage.
- Collected and delivered finished vehicles, enhancing customer experience through reliable service.
- Minimised health hazards through proper control of chemical substances.
- Conducted thorough inspections of vehicles before and after valeting to identify any areas requiring additional attention.
- Worked with team members to prioritise vehicles and coordinate smooth operations.
- Notified supervisor of low stock materials, facilitating timely replenishment and uninterrupted operations.
Restaurant Floor Manager
McDonald's
SWANSEA
06.2009 - 06.2017
- Managed daily operations of a busy city centre restaurant, overseeing both front-of-house and kitchen staff to maintain high service standards.
- Ensured high food quality by reviewing shipments, overseeing preparation, and monitoring food safety standards.
- Trained new staff members in customer service and operational procedures, enhancing team competence and service quality.
- Maintained food storage and preparation equipment to ensure safety and optimise operational efficiency.
Education
GCSEs - Information Technology
Gowerton Comprehensive School
Swansea01-2008
GCSEs - History
Gowerton Comprehensive School
Swansea01-2008
GCSEs - Geography
Gowerton Comprehensive School
Swansea01-2008
GCSEs - Mathematics
Gowerton Comprehensive School
Swansea01-2008
GCSEs - Science
Gowerton Comprehensive School
Swansea01-2008
GCSEs - English Language
Gowerton Comprehensive School
Swansea01-2008
GCSEs - English Literature
Gowerton Comprehensive School
Swansea01-2008
GCSEs - Physical Education
Gowerton Comprehensive School
SwanseaSkills
- Customer service
- Organisation
- Time Management
- Problem Solving
- Team Leadership
- Communication
Timeline
Car Valeter
Total Site Maintenance
08.2017 - Current
Restaurant Floor Manager
McDonald's
06.2009 - 06.2017
GCSEs - Information Technology
Gowerton Comprehensive School
GCSEs - History
Gowerton Comprehensive School
GCSEs - Geography
Gowerton Comprehensive School
GCSEs - Mathematics
Gowerton Comprehensive School
GCSEs - Science
Gowerton Comprehensive School
GCSEs - English Language
Gowerton Comprehensive School
GCSEs - English Literature
Gowerton Comprehensive School
GCSEs - Physical Education
Gowerton Comprehensive School