

Offering strong interpersonal and communication skills, with knack for customer service. Knowledgeable about teamwork, problem-solving, and maintaining positive store environment. Ready to use and develop organisational, sales, and customer interaction skills in an Administrative Officer role.
Engage with customers in-store, addressing needs and preferences to ensure positive shopping experiences and promote repeat visits.
Process transactions and reconcile daily takings, maintaining accuracy and accountability.
Coordinate with suppliers to place orders and ensure consistent stock levels.
Receive and process stock deliveries, checking stock against orders and identifying discrepancies or damages.
Maintain store presentation to create inviting shopping environment and enhance customer experience.
Produce engaging photo and video content on Facebook at least three times per week to enhance product visibility and attract potential customers.
Engage with users on Facebook to cultivate welcoming online community and reinforce brand values.
Respond to customer queries across multiple platforms to enhance engagement and satisfaction.
Liaised with jewellery suppliers to secure product guarantees and resolve issues related to faulty or defective items.
Documented and processed damaged jewellery to ensure compliance with company procedures for return and authorised disposal.
Customer focused mindset
Customer
Concise and impactful communication
Information delivery
Multi-platform interaction
Workload prioritisation
Effective time management
Ability to use digital tools
Data entry proficiency
Digital marketing basics