CHRISTINE HILL
London,Greater London
Summary
Accomplished professional with expertise in budgeting and finance, client-centered approaches, and compassionate communication. Demonstrates proficiency in debt advice and housing benefit expertise, ensuring clients receive comprehensive support. Skilled in decision making, public speaking, and multilingual communication to effectively engage diverse audiences. Committed to leveraging these skills to drive positive outcomes and enhance client satisfaction.
Compassionate and dedicated professional with excellent communication and problem-solving skills, combined with deep understanding of social welfare systems. Proficient in providing support and guidance to individuals, ensuring they receive benefits they are entitled to.
Overview
11
11
years of professional experience
2019
2019
years of post-secondary education
Work history
Welfare benefits advice worker
Lewisham Parent Carer Forum
Lewisham
2020.01 - 2026.01
- Assisted families with disabled children in navigating the application process for welfare benefits and grants
- Organized workshops focused on benefits and financial guidance
- Prepared grant applications for family outings and experiences
- Conducted outreach efforts to raise awareness of available resources
Money Advice Officer
Bromley Council
Bromley
2019.03 - 2026.01
- Financial Assessment: Evaluating clients' financial situations to identify their specific needs and challenges.
- Budgeting Support: Helping clients create and manage budgets to ensure they can meet their housing costs.
- Debt Advice: Offering guidance on managing existing debts and developing strategies for repayment.
- Housing Benefit Guidance: Assisting clients in understanding and applying for housing benefits and other financial support available to them.
- Collaboration: Working closely with other council departments and external organizations to provide comprehensive support.
- Education and Workshops: Conducting workshops or one-on-one sessions to educate clients on financial management and housing rights.
- Record Keeping: Maintaining accurate records of client interactions and progress to ensure compliance with council policies.
Debt case Worker
Citizen Advice Bromley
Bromley
2015.08 - 2019.03
- Empowering clients to make knowledgeable choices regarding their financial matters
- Engaging in negotiations with external parties
- Representing or advising clients on additional issues crucial to their case
- Creating and verifying precise financial reports
- Keeping comprehensive case documentation
- Conducting outreach initiatives at multiple sites within Bromley
Family support worker
Contact a family
Lewisham/london
2018.01 - 2018.08
- Assisted families with disabled children in navigating the application process for welfare benefits and grants
- Organized workshops focused on benefits and financial guidance
- Prepared grant applications for family outings and experiences
- Conducted outreach efforts to raise awareness of available resources
Education
NVQ Level 4: Certified and accredited Money Adviser -
Staffordshire University
StaffordCertificate of Higher Education - Dentistry
School of dentistry
Hannover, GermanyGCSEs - English
Secondary school
Hannover, GermanyGCSEs - Mathematics
Secondary school
Hannover, GermanyGCSEs - Biology
Secondary School
Hannover Germany /1988 -
GCSEs - Chemistry
Secondary School
/1988 -
Skills
- Budgeting and finance
- Client-Centred approach
- Compassionate communication
- Debt advice expertise
- Housing benefit expertise
- Decision making capacity
- Public speaking
- Multilingual
Languages
German Native
Timeline
Welfare benefits advice worker
Lewisham Parent Carer Forum
2020.01 - 2026.01
Money Advice Officer
Bromley Council
2019.03 - 2026.01
Family support worker
Contact a family
2018.01 - 2018.08
Debt case Worker
Citizen Advice Bromley
2015.08 - 2019.03
Certificate of Higher Education - Dentistry
School of dentistry
GCSEs - English
Secondary school
GCSEs - Mathematics
Secondary school
NVQ Level 4: Certified and accredited Money Adviser -
Staffordshire University
GCSEs - Biology
Secondary School
/1988 -
GCSEs - Chemistry
Secondary School
/1988 -