Summary
Overview
Work History
Education
Skills
Additional Information
Custom
Timeline
Generic

Brian Moore

Burton Latimer,United Kingdom

Summary

A dedicated professional with a strong focus on achieving targets and maintaining confidentiality, demonstrating exceptional attention to detail and promoting client independence. Skilled in fostering choice and control for clients while upholding professionalism, integrity, and inclusivity. Committed to building positive, supportive relationships based on honesty, trust, and respect for diversity. Proficient in computer literacy, including MS Office applications such as Word, Excel, and Outlook. Possesses advanced communication skills with British Sign Language Level 2 proficiency. Expertise in case management, financial assessment capabilities, and GDPR compliance ensures comprehensive understanding of welfare systems and benefits entitlement calculations. Career goals include further enhancing welfare rights awareness and financial assessment capabilities to support diverse communities effectively.

Overview

25
25
years of professional experience
5
5
years of post-secondary education

Work History

Debt & Welfare Benefits Advisor

Accommodation concern
07.2019 - 05.2025
  • Deliver professional, impartial, outcome-focused debt and welfare advice to clients across North Northamptonshire.
  • Provide advice and casework under the Advice Quality Standard (AQS) and FCA guidelines.
  • Assist clients with budgeting, debt solutions, and income maximisation strategies including applications to trusts, DHPs, and utility support.
  • Conduct initial interviews, assess client needs, and identify solutions using S.M.A.R.T principles.
  • Advocate on clients’ behalf with creditors, local authorities, and other agencies.
  • Provide advice through in-person and telephone channels, maintaining accurate records using statistical software.
  • Meet performance targets, ensure compliance with CMA and FCA regulations, and participate in internal auditing processes.
  • Stay informed on legislative changes affecting debt, welfare benefits, and housing law.
  • Work collaboratively with other advisors and departments to ensure comprehensive support to clients.

Teaching Assistant in special needs school

Fairfields School
09.2017 - 07.2019

1:1 PA for deaf young person with additional needs

Briony Moore
09.2016 - 08.2017

Teaching Assistant in special needs school

Fairfields School
09.2015 - 10.2016

1:1 Teaching Assistant for deaf child

Holy Trinity and St Johns School
09.2014 - 08.2015

Guide Communicator – DeafBlind adults (Sessional work)

Enable U Sensory Support
04.2014 - 08.2015

Guide communicator – DeafBlind adults

Kent Association for the Blind (KAB)
11.2011 - 08.2014

Caring for disabled daughter

07.2011 - 11.2011

Senior Team Leader

ACH
09.2010 - 07.2011

Community support worker

East Kent Mencap
12.2009 - 09.2010

Self Employed
04.2008 - 12.2009
  • Company Overview: Admin support for Moore Communication (Training & Sign Language business)
  • Admin support for Moore Communication (Training & Sign Language business)

Work Placement Supervisor

Thanet College
02.2006 - 04.2008

Deputy Team Leader

MCCH Society Ltd
09.2005 - 02.2006

Residential Support Worker

RNID
03.2005 - 08.2005

Learning Support Assistant

RSDCM & Westgate College
03.2003 - 02.2005

Special Needs Assistant

Clifton Hill School
03.2002 - 03.2003

Sessional Residential Social Worker

NCH – Pastons Children’s Home
02.2002 - 03.2003

Caring for daughter

11.2001 - 01.2002

Student support worker in Residential Home

St Piers school for Epilepsy
01.2001 - 11.2001

Pre-school supervisor

Tatsfield Village Pre-school
09.2000 - 07.2001

Education

CSE’s - Maths, English, Computer Studies, History, Social Studies, Physics, Chemistry, Woodwork

Charles Darwin School
Biggin Hill, Kent
01.1975 - 01.1980

Skills

  • Achievement against targets
  • Confidentiality
  • Attention to detail
  • Promoting independence
  • Choice and control for clients
  • Professionalism
  • Integrity
  • Inclusivity
  • Respect for diversity
  • Building positive relationships
  • Supportive relationships
  • Honesty
  • Trust
  • Respect
  • Computer literacy
  • MS Office
  • Word
  • Excel
  • Outlook
  • Good communication
  • British Sign Language Level 2
  • Case management proficiency
  • Understanding of means tests
  • Benefit entitlement calculation
  • Intuitive listening
  • Knowledge of welfare system
  • Welfare rights awareness
  • Financial assessment capabilities
  • Benefits knowledge
  • Case Management
  • Budgeting and finance
  • GDPR compliance

Additional Information

Full clean UK driving license and access to own vehicle. I have full licence from DVLA with no restrictions (Epilepsy, controlled by medication, last seizure 2002).

Custom

  • Team-Teach, 07/01/16
  • Manual Handling, 09/01/15
  • Cued Articulation, 10/01/14
  • Child Protection Training, 10/01/13
  • Mental Health Awareness, 07/01/13
  • Health & Safety for Care Workers, 05/01/10
  • Control & Prevention of Infection, 05/01/10
  • Self Directed Support and Brokerage, 11/01/09
  • Person Centred Planning, 11/01/09
  • Challenging Behaviour, 11/01/09
  • Adult protection awareness, 06/01/09
  • Level 3 Language Development in BSL, 05/01/09
  • PROACT SCIPr, UK, 12/01/05
  • Intermediate Certificate in Supervising Health and Safety, 11/01/05
  • Management of Actual or Potential Aggression, 04/01/05
  • Picture Exchange Communication System, 07/01/02
  • Makaton Primary Carers (workshop 2), 04/01/98

Timeline

Debt & Welfare Benefits Advisor

Accommodation concern
07.2019 - 05.2025

Teaching Assistant in special needs school

Fairfields School
09.2017 - 07.2019

1:1 PA for deaf young person with additional needs

Briony Moore
09.2016 - 08.2017

Teaching Assistant in special needs school

Fairfields School
09.2015 - 10.2016

1:1 Teaching Assistant for deaf child

Holy Trinity and St Johns School
09.2014 - 08.2015

Guide Communicator – DeafBlind adults (Sessional work)

Enable U Sensory Support
04.2014 - 08.2015

Guide communicator – DeafBlind adults

Kent Association for the Blind (KAB)
11.2011 - 08.2014

Caring for disabled daughter

07.2011 - 11.2011

Senior Team Leader

ACH
09.2010 - 07.2011

Community support worker

East Kent Mencap
12.2009 - 09.2010

Self Employed
04.2008 - 12.2009

Work Placement Supervisor

Thanet College
02.2006 - 04.2008

Deputy Team Leader

MCCH Society Ltd
09.2005 - 02.2006

Residential Support Worker

RNID
03.2005 - 08.2005

Learning Support Assistant

RSDCM & Westgate College
03.2003 - 02.2005

Special Needs Assistant

Clifton Hill School
03.2002 - 03.2003

Sessional Residential Social Worker

NCH – Pastons Children’s Home
02.2002 - 03.2003

Caring for daughter

11.2001 - 01.2002

Student support worker in Residential Home

St Piers school for Epilepsy
01.2001 - 11.2001

Pre-school supervisor

Tatsfield Village Pre-school
09.2000 - 07.2001

CSE’s - Maths, English, Computer Studies, History, Social Studies, Physics, Chemistry, Woodwork

Charles Darwin School
01.1975 - 01.1980
Brian Moore