Christie Hill

• Laser Academy Ltd is a laser manufacturer based in the UK trading as All White Laser.
• We provide laser equipment and training packages to thousands of businesses worldwide.
• As a Sales Representative at Laser Academy Ltd (All White laser) I hold a multifaceted role that encompassed a diverse range of responsibilities and required a high level of versatility and adaptability. My primary objective was to drive sales growth and enhance overall client satisfaction through various sales and relationship management activities. Key aspects of my role included:
• Demonstrating equipment to new clients, this involved the customers either travelling to our facility or me travelling to the customers facility, to showcase our products.
• Provided tailored solutions and recommendations to help clients achieve their objectives through our products and services.
• Understanding the customers needs and desires, but also being able to understand their worries and concerns and being able to eliminate them.
• Building a strong working relationship with the client, over a course of sometimes 3-6 months occasionally longer, until they are ready to go ahead with their investment.
• Conducted regular check-ins and follow-ups to ensure client satisfaction and address any issues or concerns promptly.
• Maintained accurate and up-to-date records of sales activities, client interactions, and pipeline management using CRM such as Salesforce.
• Performed as a top-performing Sales Representative, consistently achieving and surpassing sales targets, resulting in over 3 million pounds worth of sales in my time at this company
• Reference- Edward Belchambers 07566201427

As a Waitress at Mulberry House, a prestigious wedding venue, I played a vital role in ensuring a seamless and memorable dining experience for couples and their guests on their special day. This role required a combination of hospitality, precision, and customer service skills to deliver impeccable service. Key aspects of my role included:

• Event co-ordination, helping with the organisation to ensure there was a smooth service at all times.
• Guest interaction greeting guests warmly upon arrival, making them feel welcome and comfortable.
• Anticipated guests' needs, such as refilling drinks, providing additional utensils, or addressing any concerns promptly and courteously.
• Engaged in polite conversation with guests, offering assistance and ensuring their overall satisfaction.
• Worked closely with the kitchen and bar staff to ensure the seamless flow of food and beverages to guests.
• Communicated effectively with fellow waitstaff to coordinate service and prioritise tasks efficiently.