Christian Simpson Simpson

• Liaising with hauliers to ensure timely collection of loads from factories and distribution centres and on time deliveries to customers, both external and internal.
• Liaising with hauliers to ensure an adequate supply of trailers into the system in order to prevent delays in loading.
• Keeping the Customer Team, or the Customers themselves, fully aware of any issues affecting timely deliveries.
• Formulate and instigate a plan whenever a load is refused at its destination to reduce overall delays and to ensure all stock is returned to a suitable location.
• Plan trailers back to base in line with servicing and MOT requirements.

• In My time at Nestle i have also worked on updating and scoring the teams competency matrix to identify gaps within the role and to fill those gaps.
• I have trained new members of the team and improving the way of training to ensure everything needed to fulfil the duties of the role.
• Already put myself i the hot seat to manage a shifts due to gaps in line management rota and fulfilling tasks usually conducted by them.
• Monitoring and providing sufficient cover on the team rota.

• Handled sensitive information with discretion and professionalism.
• Increased operational efficiency by streamlining administrative processes.
• Worked diligently under pressure whilst preserving high-quality output.
• Completed initial vetting, assessment and interviewing requirements based on employer specifications.
• Conducted interviews along with the vetting process.

• During my time in the Ministry of Defence i was brought into a project to update and change our vetting program to be more user friendly, efficient and more reliable.
• Enhanced project efficiency by maintaining detailed record systems.
• Coordinated team meetings for improved project communication.
• Executed administrative tasks, resulting in smoother project operations.
• Resolved project issues promptly, ensuring minimal disruption to timelines.
• Kept track of project progress diligently, ensuring all milestones were met on time.
• Assisted in creating and updating project documentation templates.
• Developed leadership and strategic thinking skills by managing projects and people.
• Kept files organised and up-to-date for accurate record-keeping purposes.

• Managed shift operations whilst ensuring customer satisfaction.
• Coordinated staff training for improved service delivery.
• Improved team cohesion by implementing effective communication strategies.
• Delegated tasks to staff members to ensure efficient shift operation.
• Resolved customer complaints promptly, leading to enhanced customer relations.
• Conducted regular inventory checks; ensured consistent stock levels.
• Collaborated with management on staff recruitment, enhancing team performance.
• Assisted in preparing weekly schedules, ensuring adequate staffing at all times.
• Monitored cash registers and transactions, reducing instances of financial discrepancies.
• Addressed staff absences and holiday requests to achieve consistent rota coverage.