Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Anthony Giles

Moston,Manchester

Summary

Accomplished professional with a strong foundation in purchasing proficiency and compliance awareness. Demonstrates expertise in managing deadlines and reliable decision making, supported by a comprehensive understanding of the Goods-In process. Skilled in multitasking and experienced with GPS devices, aiming to leverage these competencies to drive operational efficiency and success.

Experienced Delivery Coordinator with knack for streamlining logistics and boosting team performance. Managed complex schedules, ensuring timely deliveries and high customer satisfaction. Implemented process improvements that enhanced operational efficiency and reduced costs.

Overview

16
16
years of professional experience
6
6
years of post-secondary education

Work history

Delivery coordinator

DELIVERY 4 U LOGISTICS
Runcorn, Halton
06.2020 - Current
  • Conducted regular meetings with delivery staff to address concerns and improve performance.
  • Coordinated communication between warehouse, drivers and customers for seamless service delivery.
  • Improved customer satisfaction by ensuring timely and accurate delivery of orders.
  • Maintained punctuality through diligent route planning and schedule management to uphold company reputation.
  • Monitored vehicle maintenance schedules; ensured optimal performance of delivery fleet at all times.
  • Trained new hires about company's logistics policy; ensured adherence across the board.
  • Streamlined delivery routes with meticulous planning to enhance efficiency.
  • Facilitated resolution of customer complaints, promoting positive brand image.
  • Implemented safety protocols during deliveries, reinforcing company's commitment to health and safety standards.
  • Managed inventory levels in coordination with warehouse team, preventing stock shortages or overstocks.
  • Educated teams on best practices to uplift speed and accuracy.

Supervisor leader

ABG COURIERS UK
Chester, Cheshire
03.2016 - 05.2020
  • Delegated tasks effectively, maximising individual strengths within the team.
  • Boosted overall productivity with efficient resource allocation.
  • Maintained high standards of cleanliness and organisation in the workplace to enhance workflow efficiency.
  • Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
  • Served as an approachable point of contact for staff queries or issues, promoting open dialogue within the team.
  • Ensured compliance with industry regulations through diligent oversight of operations.
  • Coordinated team meetings to foster a sense of unity and shared purpose amongst staff members.
  • Upheld company policies consistently whilst managing staff, fostering a culture of respect and accountability among employees.
  • Enhanced team performance by implementing effective communication strategies.
  • Fostered growth and development within the team by encouraging continuous learning opportunities.
  • Organised weekly briefings and debriefings to keep staff informed about ongoing projects or changes in procedure.
  • Provided training for new staff members, improving their job performance.
  • Improved customer satisfaction rates by promptly addressing and resolving concerns.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Held daily meetings to ensure consistent communication and team motivation towards productivity goals.
  • Monitored health and safety measures for guaranteed compliance.

Delivery driver

SPEED COURIERS LTD
Manchester, Manchester
01.2009 - 11.2015
  • Resolved customer complaints effectively, restoring trust in the service provided.
  • Improved client satisfaction by delivering packages promptly and accurately.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Assisted in warehouse organisation to streamline packing process.
  • Maintained vehicle cleanliness for a professional appearance.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
  • Ensured safety by regular vehicle inspections and maintenance.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Reduced fuel costs with efficient route planning.
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
  • Navigated various routes efficiently, leading to increased route coverage.
  • Partook in training sessions regularly improving knowledge of safety protocols and procedures.
  • Carried out minor vehicle repairs, minimising downtime for maintenance services.
  • Coordinated delivery schedules for optimum time management.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Completed deliveries with smile and patient, personalised service.
  • Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
  • Safely loaded and unloaded packages with zero material damage.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
  • Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.

Education

GCSEs - MATHEMATICS, ENGLISH, SCIENCES AND ECONOMICS

NORTH MANCHESTER HIGH SCHOOL FOR BOYS
Manchester
09.1985 - 08.1991

Skills

  • Purchasing proficiency
  • Compliance awareness
  • Experience with gps devices
  • Multitasking capacity
  • Reliable decision making
  • Goods-In process understanding
  • Managing deadlines

Affiliations

  • FOOTBALL, TRAVELLING AND FASHION

Timeline

Delivery coordinator

DELIVERY 4 U LOGISTICS
06.2020 - Current

Supervisor leader

ABG COURIERS UK
03.2016 - 05.2020

Delivery driver

SPEED COURIERS LTD
01.2009 - 11.2015

GCSEs - MATHEMATICS, ENGLISH, SCIENCES AND ECONOMICS

NORTH MANCHESTER HIGH SCHOOL FOR BOYS
09.1985 - 08.1991

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