Adedamola Alonge
Summary
Driven individual with talent for interpersonal communication and negotiation skills. Proficient in customer service and relationship management, demonstrating keen ability to connect with clients and close deals. Primed to enhance client satisfaction and contribute to successful property lettings.
Offering strong interpersonal and negotiation skills combined with background in customer service. Knowledgeable about property market trends and client relationship building. Ready to use and develop communication, problem-solving, and organisational skills in Real Estate.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Kitchen chef
Nando's
London, Southwark
2025.12 - Current
- Ensured food safety standards with regular cleanliness checks.
- Spearheaded new dish development using seasonal ingredients.
- Implemented innovative recipes, resulting in menu diversification.
- Met strict deadlines whilst maintaining a calm demeanour in the bustling kitchen environment.
- Handled high volume orders with grace under pressure.
- Orchestrated service flow, ensuring timely delivery of meals.
- Demonstrated exceptional culinary skills by utilising fresh, local ingredients.
- Adhered to dietary restrictions when designing customised meal plans.
Sales consultant
Martin & Co
Leeds, West Yorkshire
2024.09 - 2025.07
- Yielded higher sales revenue through upselling techniques.
- Negotiated contracts leading to mutually beneficial agreements.
- Collaborated with sales team to meet monthly targets successfully.
- Conducted market research for better understanding of industry trends.
- Assisted customers through entire sales process to ensure satisfaction.
- Built strong relationships with customers, resulting in repeat business.
- Nurtured leads into successful conversions, boosting overall sales figures.
- Managed key accounts resulting in increased profitability for the company.
- Implemented promotional strategies for improved product visibility in the market.
- Handled after-sales services proficiently, ensuring client retention.
- Utilised CRM software efficiently, improving lead tracking and follow-ups.
- Generated leads to increase potential business opportunities.
- Closed complex deals with a strategic and customer-focused approach.
- Delivered convincing sales pitches to attract new clients.
- Developed compelling sales proposals that increased conversion rates.
- Dealt with customer queries effectively, maintaining high quality service standards.
- Streamlined communication processes within the team, enhancing productivity.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Negotiated and closed sales to secure profitable deals and contracts.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
- Used management software and data analysis to forecast product demand.
- Enhanced new business acquisition through strategic networking and lead generation.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Negotiated best-possible prices for maximised profit levels.
- Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
- Communicated with potential and existing customers in-person, over telephone and via webchat.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Placed customer orders, providing guidance on product delivery timeframes.
- Built rapport with new and existing customers to boost client retention.
- Took inbound calls from prospective clients, offering detailed quotations and breakdown of benefits.
- Empathised with customers and translated technical concepts to promote understanding.
- Retained customers by building rapport and delivering tailored product recommendations.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Delivered outstanding customer experiences through attentive care and faultless service.
- Highlighted product features and benefits in line with customer needs, securing high-value sales.
- Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Remained knowledgeable in current stock to provide helpful, informative customer advice.
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Maintained store standards to uphold clean, professional appearances.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
Lettings administrator
Martin & Co
Leeds, West Yorkshire
2024.05 - 2024.09
- Handled sensitive information confidentially; instilled trust amongst clients.
- Promptly resolved issues regarding late or non-payment of rent; maintained good landlord-tenant relations.
- Assisted with marketing properties to increase visibility in the market place.
- Handled disputes between tenants and landlords, providing effective solutions.
- Handled property viewings for potential tenants, resulting in increased occupancy rates.
- Delivered high-quality customer service by addressing tenant queries promptly.
- Processed applications from prospective tenants swiftly, reducing waiting times.
- Streamlined administrative processes by implementing organisational systems.
- Prepared tenant contracts and renewal documents, ensuring legal compliance.
- Managed tenant enquiries, leading to improved customer service.
- Organised lettings documentation for easy access and retrieval.
- Maintained open communication with landlords for satisfactory leasing agreements.
- Fostered positive landlord-tenant relationships through regular communication.
- Coordinated maintenance requests, improving tenant satisfaction.
- Facilitated move-in and move-out processes; ensured smooth transitions for tenants.
- Coordinated sales through communication with buyers, sellers and solicitors.
- Managed customer relationships to achieve high satisfaction rate.
- Managed multiple rental properties with outstanding planning and organisation.
- Used proven sales and negotiation abilities to achieve optimal sale and rental prices.
- Liaised with property owners and prospective new customers.
- Drafted leasing and sale agreements for tenant signing.
- Communicated terms and conditions to prospective buyers or tenants.
- Monitored property market trends to accurately anticipate and meet customer demand.
- Gathered property information using reliable sources.
- Collaborated with clients, solicitors and surveyors to progress property sales.
- Offered bespoke advice on property value based on current market estimates.
- Carried out reference and credit checks on new clients.
- Advised customer on contract law and property law.
- Estimated costs using working knowledge of current market trends.
Team leader supervisor
Co-op
London, Lewisham
2022.06 - 2023.08
- Achieved higher productivity with strict adherence to company protocols.
- Facilitated training sessions for skill development amongst employees.
- Maintained a safe and secure working environment, ensuring compliance with health and safety regulations.
- Fostered a positive work culture by promoting open dialogue and transparency.
- Developed strong relationships within the team, fostering a collaborative working environment.
- Expedited problem-solving to deliver swift solutions during crisis situations.
- Delegated tasks effectively, maximising productivity across the team.
- Packed and served high volume of orders in busy fast food setting.
Education
Certificate of Higher Education - Music Technology
Barnfield College
Luton 2012.09 - 2015.07
Certificate of Higher Education - Commercial Music
University of Westminster
London, England 2015.09 - 2016.07
Skills
- Sanitation focus
- Stock making
- Ingredient knowledge
- Quality assurance aptitude
- Sauces and garnishes expertise
- Time management under pressure
- Conflict resolution in kitchen
- Portion size consistency
- Multi-Course meal preparation
- Food pairing expertise
- Special diets catering
- Meal preparation
- Knife handling
- Heat control
- Food quality inspection
- Plating techniques
- Food hygiene enforcement
- Food handling procedures
- Focused and disciplined
- Portion control
- Tenant retention strategies
- Time management excellence
- Interpersonal diplomacy
- Property viewing organisation
- Renewal process handling
- Rental price setting
- Viewing scheduling
- Lease agreement understanding
- Leasehold transactions
- Communication with landlords
- Inventory checks compliance
- Advertising and marketing properties
- Target-Driven mindset
- Target achievement orientation
- Tenacity and persistence
- Knowledge of letting legislation
- Lettings legislation familiarity
- Maintaining property records
- Property market knowledge
- Customer focus dedication
- High-Pressure resilience
- Persuasive prowess
- Rent collection procedures
- Property valuation techniques
- Basic maintenance knowledge
- Understanding housing regulations
- Preparation of tenancy renewals
- Property inspection techniques
- Lettings administration
- Client database management
- Driving licence
- Property promotion strategies
- Effective listening
- Confidentiality maintenance
- Daily viewings
- Market appraisals
- Tenancy agreements
- Goodlord
- Effective time management
- Immigration status checks
- AST contract development
- Inventory checks
- Property viewing management
- Applicant care
- Excellent communication
- Landlord liaison
- Working with quotas and KPIs
- Property inspections
- Jupix
- Tenant referencing
- Strategic cold calling
- Enquiry management
- Market analysis
- Tenancy agreement preparation
- Negotiation expertise
- Sales aptitude
- Business development
- Digital marketing
- Negotiation
- Networking
- CRM Software proficiency
- Negotiations expert
- Recruiting clients
- Contracting
- Honest and ethical
Timeline
Kitchen chef
Nando's
2025.12 - Current
Sales consultant
Martin & Co
2024.09 - 2025.07
Lettings administrator
Martin & Co
2024.05 - 2024.09
Team leader supervisor
Co-op
2022.06 - 2023.08
Certificate of Higher Education - Commercial Music
University of Westminster
2015.09 - 2016.07
Certificate of Higher Education - Music Technology
Barnfield College
2012.09 - 2015.07