Christian Ortega
Gorleston,Norfolk
Overview
4
4
years of professional experience
Work history
Waiter
Quayside restaurant
Great Yarmouth , Norfolk
03.2024 - 04.2025
- Handled payment transactions to guarantee smooth customer checkout process.
- Maintained knowledge of menu items, leading to accurate order taking.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Remained calm under pressure, ensuring better performance during peak hours.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Assisted in food preparation, resulting in timely service delivery.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Managed table settings for optimal dining experience.
- Delivered excellent customer service through friendly and polite interaction.
Arcade attendant
Joyland
Great Yarmouth , Norfolk
04.2021 - 10.2021
- Monitored arcade games, ensuring proper functionality.
- Ensured customer satisfaction by providing excellent service.
- Explained rules and procedures of games to customers for clarity and fairness.
- Provided support to fellow team members for efficient operations.
- Maintained cleanliness of gaming area for a comfortable environment.
- Collaborated effectively with team members to meet daily targets,.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Education
A-Levels - Games Tech
Creative College Norwich
Norwich 07.2024
Skills
- Restaurant software utilisation
- Friendly disposition
- Patient and calm nature
- Cash handling
- Customer Service
- Order taking
- Arcade game knowledge
- Patience and tolerance
- Able to work shifts
- Money counting
- Being observant
- Familiarity with age restrictions
- Game rules explanation
- Gaming knowledge
- Interpersonal facilitation
- Gaming industry knowledge
Languages
English
Native
Portuguese
Upper intermediate
B2
Timeline
Waiter
Quayside restaurant
03.2024 - 04.2025
Arcade attendant
Joyland
04.2021 - 10.2021
A-Levels - Games Tech
Creative College Norwich