Overview
Work history
Education
Skills
Languages
Timeline
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Christian Ortega

Gorleston,Norfolk

Overview

4
4
years of professional experience

Work history

Waiter

Quayside restaurant
Great Yarmouth , Norfolk
03.2024 - 04.2025
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Completed side duties such as refilling condiments, contributing to organised workplace.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Assisted in food preparation, resulting in timely service delivery.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Managed table settings for optimal dining experience.
  • Delivered excellent customer service through friendly and polite interaction.

Arcade attendant

Joyland
Great Yarmouth , Norfolk
04.2021 - 10.2021
  • Monitored arcade games, ensuring proper functionality.
  • Ensured customer satisfaction by providing excellent service.
  • Explained rules and procedures of games to customers for clarity and fairness.
  • Provided support to fellow team members for efficient operations.
  • Maintained cleanliness of gaming area for a comfortable environment.
  • Collaborated effectively with team members to meet daily targets,.
  • Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.

Education

A-Levels - Games Tech

Creative College Norwich
Norwich
07.2024

Skills

  • Restaurant software utilisation
  • Friendly disposition
  • Patient and calm nature
  • Cash handling
  • Customer Service
  • Order taking
  • Arcade game knowledge
  • Patience and tolerance
  • Able to work shifts
  • Money counting
  • Being observant
  • Familiarity with age restrictions
  • Game rules explanation
  • Gaming knowledge
  • Interpersonal facilitation
  • Gaming industry knowledge

Languages

English
Native
Portuguese
Upper intermediate
B2

Timeline

Waiter

Quayside restaurant
03.2024 - 04.2025

Arcade attendant

Joyland
04.2021 - 10.2021

A-Levels - Games Tech

Creative College Norwich

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Christian Ortega