Chrislaine Happi
Salford,Greater Manchester
Summary
Committed professional with focus on support and care in social work sector. Capable of enhancing individual well-being by providing tailored support, utilising skills in active listening, empathy, and problem-solving. Offering improved service delivery and client satisfaction through personalised care plans and effective communication.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work history
Support worker
Wewinrecruitment Ltd
Manchester, Greater Manchester
01.2019 - Current
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Provided transportation for medical appointments, ensuring timely arrival.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Administered medication according to schedule, promoting optimal health outcomes.
- Helped achieve patient independence through guided tasks and activities.
Mental health support worker
Stockport Council
Stockport, Greater Manchester
02.2024 - 09.2024
- Actively listened to client concerns, creating a comforting environment.
- Helped achieve patient independence through guided tasks and activities.
- Promoted mental stimulation through conversation, reading and games, enhancing cognitive function.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Delivered crisis intervention during critical incidents, ensuring immediate support.
- Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
- Documented progress notes meticulously, enabling accurate patient assessments.
Senior Support Worker
Gray Healthcare
Manchester , Greater Manchester
06.2018 - 10.2023
- Facilitated consistent, reliable tracking of case progress by maintaining accurate and complete client records and reports.
- Promoted wellbeing and self-reliance, providing boundaries and direction.
- Continuously promoted best practices in health, safety and security to safeguard the welfare and health of individuals.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Led activity programs to support independence and encourage community inclusion.
- Provided physical and emotional support to help individuals achieve their full potential.
- Reported on progress to TL, addressing concerns and suggesting appropriate action.
- Assessed, supported and intervened in crisis situations, following individual crisis management plans to recognise early signs.
Support Worker (Young People in Care)
Randstad Care
Manchester , Greater Manchester
03.2018 - 12.2019
- Built positive, productive, professional relationships with young people, improving their trust in support system provisions.
- Effectively supported young adults with diverse emotional and behavioural difficulties such as eating disorder, Ocd, social anxiety and depression.
- Aided positive outcomes in service users through effective, targeted support and guidance.
Domiciliary Carer
Larose Services Ltd
Manchester , Greater Manchester
08.2016 - 12.2017
- Promoted independence and physical activity, in line with service users' capabilities and preferences.
- Eased anxiety of service users by establishing and maintaining positive morning and evening routines.
- Controlled and appropriately administered medications.
Health Care Assistant
Prestige Care Home
MANCHESTER, Greater Manchester
11.2014 - 08.2016
- Demonstrated consistent respect and privacy for care users, maintaining dignity at all costs, irrespective of circumstances.
- Promoted physical and emotional health and wellbeing of residents through empathetic care and attentive assistance in daily tasks.
- Worked closely with nurses to maintain optimum levels of communication.
Education
GCSEs - French, History, Spanish
Sacred Heart High School
A Level - French, Philosophy And History
Sacred Heart High School
Master Degree - Marketing & Business Communication
The University Institute of Golf of Guinea
GCSEs - English, Maths
Abraham Moss College
NVQ2 - Health & Social Care
The Manchester College
Level 2 - Mental Health Awareness
Abraham Moss Learning Centre
Diploma of Higher Education - Medecine
The manchester college
Manchester 09.2023 - 07.2024
Skills
- Community support
- Medication administration
- Care needs assessment
- Safeguarding policies
- Documentation expertise
- Life skills development
- Care plan development
- Care management
- Harm reduction techniques
- DBS compliance
- Youth welfare
- Relationship building
- Meal preparation assistance
- Emotional support
- Behaviour management
- Trauma healing
Custom
Health and Safety at work
• Food Hygiene
• Infection Control
• Fire Safety
• Moving & Handing
• Emergency first aid
• Mental health awareness
• Health and social care
• Privacy and dignity
• Mental Capacity act and deprivation of liberties
• Equality and diversity
• Medication safeguarding Awareness
Languages
English
Fluent
French
Native
Affiliations
- Reading, Psychology
Timeline
Mental health support worker
Stockport Council
02.2024 - 09.2024
Diploma of Higher Education - Medecine
The manchester college
09.2023 - 07.2024
Support worker
Wewinrecruitment Ltd
01.2019 - Current
Senior Support Worker
Gray Healthcare
06.2018 - 10.2023
Support Worker (Young People in Care)
Randstad Care
03.2018 - 12.2019
Domiciliary Carer
Larose Services Ltd
08.2016 - 12.2017
Health Care Assistant
Prestige Care Home
11.2014 - 08.2016
GCSEs - French, History, Spanish
Sacred Heart High School
A Level - French, Philosophy And History
Sacred Heart High School
Master Degree - Marketing & Business Communication
The University Institute of Golf of Guinea
GCSEs - English, Maths
Abraham Moss College
NVQ2 - Health & Social Care
The Manchester College
Level 2 - Mental Health Awareness
Abraham Moss Learning Centre
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