Chris Tims
Hythe,UK
Summary
Dynamic and results-driven professional with extensive expertise in new business development, account management, and sales pipeline management. Demonstrates exceptional negotiation skills, marketing acumen, and budgeting proficiency, complemented by a strong foundation in maritime knowledge and conference & event management. Adept at CRM/database management and delivering impeccable face-to-face customer service while excelling in team building, problem-solving, and maintaining composure under pressure. Skilled in proposal production, cash handling, vehicle safety checks, and community welfare initiatives. Committed to leveraging organisational skills and communication abilities to drive success in challenging environments while pursuing opportunities for professional growth.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work history
Postman
Royal Mail
Hythe, UK
2024.05 - 2026.02
- Sorting mail and parcels once arrived at local office into various areas ready for postman/women to then delivery to customers.
- Organising mail for the round you will be doing by placing in a sequence on your frame (walk).
- Driving to local destinations to deliver mail in all weather.
- Working on my own or with another person to complete the round in working hours.
- Going to other depots to help with deliveries when needed.
- Extensive knowledge of local area.
- Helping other local depts with their mail and parcels when needed.
- Helping colleagues to complete their rounds if needed.
- Training new starters on routes.
- Royal Mail Group Limited is an International Distribution Service, that delivers letters and parcels across the UK and internationally.
- Key Responsibilities
- Offer excellent customer service when delivering all mail and parcels
- Happy and Friendly manor
- Always applying GDPR rules
- Following company procedures
- Local area knowledge
- Organising delivery van in clean and tidy manor
- Communication with other members of staff if any traffic related incidents that will affect the work. I.e. Road closures or accidents
- Go above and beyond with customer care
Driver / Concierge
Champneys Eastwell Manor
Ashford
2023.07 - 2026.02
- Part of the front of house team who are the faces of Champneys.
- A luxury spa hotel in Kent, it's the picture-perfect countryside retreat and is now owned by Champneys, the UK's original health spa.
- Key Responsibilities
- Offer Impeccable customer service to all guests at all times. It is my responsibility to welcome guests upon arrival into the Manor Hotel
- Go above and beyond guest expectations
- Happy and Positive attitude
- Assist guests with luggage to rooms and help if they need further assistance
- Assist with any special occasions and make guests feel extremely welcome
- Give information on hotel and local areas for recommendations
- Excellent communication between departments
- Use the company minibus to pick up and drop off staff into work
- Received high praise from many quests in a short period due to the high level of customer service
Commercial Manager
Thetius
London
2022.11 - 2023.04
- Thetius, are an innovation agency for the maritime industry and act as enablers for new and emerging technologies within shipping.
- Key responsibilities
- Play a proactive role within the commercial team
- Develop relationships with new contacts and existing clients and organizations in order to sell our portfolio of products and services.
- Present clients with product portfolios and send out proposals in person or over Google Meet.
- Send international maritime events to meet new and existing clients and promote products and services.
- Add all new clients to HubSpot CRM.
- Send weekly team meetings and give update of sales activity
Sales Manager (UK & Europe)
Rivertrace Ltd
Surrey
2021.07 - 2022.07
- Rivertrace are the market leaders in oil in water monitoring, and they have been at the forefront of designing equipment and systems that not only meet but exceed requirements of tightening environmental legislation for the marine, offshore and industrial markets.
- Key responsibilities
- Managing personal sales activity to ensure company targets and objectives are met
- Feeding sales intelligence into the business to guide strategic planning
- Liaising with the Business Development Manager to develop new ideas for marketing to prospective new clients
- Liaising with the Sales Director on OEM business within the region
- Account management of all key accounts within the UK and European territories, including chasing customer debts from me to me
- Converting new sales opportunities
- Representing the company at industry exhibitions as well as agent and customer visits
- Liaising with internal departments and key stakeholders within the business
- Provide input into internal audits and contribute to continuous improvement
- Ensuring that the company H&S standards are adhered to
Sales Manager - Tanker Shipping & Trade Magazine & Annual Conference
Riviera Maritime Media
Enfield
2007.07 - 2021.06
- Riviera Maritime Media is an international media, publication and events company specializing in the maritime industry.
- Key responsibilities
- Identifying new leads & sales opportunities and allowing them to team members
- Proactive sales to new and existing national and international clients
- Annual account management reviews obtaining invaluable feedback across a diverse portfolio of clients
- Producing sales proposals and quotations on an ongoing basis
- Prepare for and regular face to face sales meetings as well as online
- Represent Riviera at UK and international industry events & conferences as and when required
- Assisting with the preparation of annual budgets for print & digital advertising and events
- Assisting with the media pack features for the year ahead, depending on market trends and demands
- Keeping updated on industry knowledge through my own publication and using other industry related channels
- Keeping up to date with competitor publications and new initiatives
- Working positively with key internal stakeholders such as the editorial, production and marketing teams
- Checking that artwork submitted by the client is the right size and in the right file format
- Ensuring that the magazine flat plan for each issue is updated and that all advertisements are in the correct position
- Continually reviewing my own and the team's sales performance against the targets and budgets set
- Adding all activity to the company CRM/database and ensuring that the quality of the information is of the highest standard
Education
BTEC - Sports Studies
Croydon College
1990.01 - 1993.01
Skills
- New business development
- Account management
- Negotiation skills
- Sales pipeline management
- Maritime knowledge
- Conference & event management
- Proposal & quota on production
- Marketing & budgeting
- CRM/database management
- Impeccable face to face customer services
- Mini bus /van driving experience
- Barman experience
- Handing cash and closure of public house
- Great organisational skills
- Very punctual
- Communication skills
- Team building
- Daily Vehicle Safety Checks
- Community Welfare Checks
- Budget management
- Problem-solving
- Calm under pressure
References
Available on Request
Interests
- Watching most sports including Football, Darts, Athletics, Tennis, Olympics and Winter Olympics
- Travel
- Cooking
- Keeping fit
- Spending quality time with my wife and children
Affiliations
- Walking
- Cooking
- Socialising
- Watching all sports
- Watching my daughter play football
- Spending time with my family
- Holidaying
References
References available upon request.
Timeline
Postman
Royal Mail
2024.05 - 2026.02
Driver / Concierge
Champneys Eastwell Manor
2023.07 - 2026.02
Commercial Manager
Thetius
2022.11 - 2023.04
Sales Manager (UK & Europe)
Rivertrace Ltd
2021.07 - 2022.07
Sales Manager - Tanker Shipping & Trade Magazine & Annual Conference
Riviera Maritime Media
2007.07 - 2021.06
BTEC - Sports Studies
Croydon College
1990.01 - 1993.01