
Detail-oriented finance professional with expertise in account reconciliation, payment processing, and financial reporting. Proficient in Excel and skilled in the allocation of payments and month-end closure processes. Demonstrates strong financial literacy, aiming to leverage these skills to enhance organisational financial operations.
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
- Direct debit processing; building direct debit batches for Funeral Plan customers on a daily basis
- Ensuring direct debit files are submitted to the bank on time
- Downloading direct debit rejection reports from Bacs Payment Services and processing them in a timely manner to ensure customer accounts are up-to-date
- Working with Bank Reconciliation teams to receipt any payments received in the bank
- Reversing any payments on the system that Bank Rec were unable to locate in the bank
- Monitoring a team inbox and responding to any queries (write offs, payment holidays, direct debit arrears, etc.)
- UAT (system testing) for Funeral Plan direct debits - loading DD files into test environment
- Manual matching of card, cash, cheque payments
- Analysis of outstanding unreconciled cash in the company bank accounts
- Allocation of Bacs payments
- Processing stop cheque requests received from funeral branches
- Monitoring inboxes and responding to queries from numerous branches
- Processing Change of Tenancies for Co-op energy customers to ensure they are billed to the correct address
- Obtaining signatures from senior managers for any customer bills
- Providing bills to customers
- Raising purchase orders
- Processing invoices for payment
- Calculating and submitting payroll figures