Cho Kiu Pink Leung
WOKINGHAM,BERKSHIRE
Summary
Strategic Global HR Business Partner with experience in organisational design and workforce transformation across the UK, Europe, APAC, and the Americas. Led initiatives in employee relations, performance management, and talent development, enhancing workforce planning and reward strategies. Delivered HR analytics, coaching, and stakeholder management to drive retention and engagement. Committed to aligning HR solutions with business priorities to improve organisational effectiveness.
Overview
1
1
Language
15
15
years of professional experience
Work History
Senior Global HR Business Partner
MICHAEL PAGE/PAGE OUTSOURCING
London
01.2023 - Current
- Strategic HR Business Partner to senior leaders across the UK, Europe, APAC and the Americas, supporting a global Enterprise Solutions / outsourced-services population across approximately 22 countries, translating business priorities into integrated people, organisation and workforce plans.
- Lead the governance and delivery of complex people change from business rationale and impact assessment through consultation and implementation, partnering with Finance, Legal, Reward and local HR teams to balance commercial, legal, operational and employee considerations across multiple jurisdictions.
- Lead complex organisational design, transformation and workforce change, including operating model and role redesign, location strategy, redeployment and redundancy; challenge and advise leaders on structures, capability, workforce requirements and organisational effectiveness.
- Advised and coached senior leaders on complex employee relations, including grievances, disciplinary matters, performance, absence, senior exits, settlements and consultation, ensuring fair, consistent and commercially sound outcomes.
- Provided strategic guidance on TUPE, global mobility and employer-of-record arrangements, navigating cross-border employment requirements and facilitating complex international workforce transitions.
- Partner with Reward, Finance and senior leaders on pay, job evaluation, promotion and workforce cost decisions, balancing market positioning, internal equity, retention risk and cost governance while providing clear recommendations and constructive challenge.
- Led talent, performance and capability initiatives, including job architecture, title harmonisation and promotion governance for 350+ employees, while managing succession, leadership capability, performance and retention discussions.
- Use people analytics and workforce insight, including headcount, attrition, engagement and reward data, to identify trends, risks and root causes; translate complex data into clear executive insights and evidence-based recommendations that influence workforce decisions
Human Resources Business Partner
MICHAEL PAGE
London
08.2022 - 12.2022
- Transferred from APAC to UK to deliver HRBP agenda including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, engagement, and performance for corporate function population of 1000 employees
- Advised Executive Board members and managers on employment matters and organisational priorities, translating corporate and departmental plans into practical people solutions.
- Managed complex casework and change initiatives, enhancing manager capability and consistency in decision-making regarding people matters.
Head of HR
MICHAEL PAGE
Hong Kong
07.2021 - 08.2022
- Led HR strategy and people agenda for Hong Kong and Taiwan in collaboration with APAC HR Director and country leadership teams, addressing talent management, HR operations, culture enhancement, engagement initiatives, DE&I efforts, and talent acquisition.
- Increased engagement to 83% across Hong Kong and Taiwan, exceeding the 76% benchmark for high-performing companies.
- Reduced year-to-date attrition by 10% and increased average tenure of leavers from 29 to 40 months through targeted retention, listening and leadership actions.
- Developed new salary structure through internal and external market benchmarking; introduced people dashboards to provide insights on promotions, engagement, and exits.
- Digitised mobility, visa, pension, onboarding and offboarding processes and strengthened inclusion through gender-pay-gap and leadership gender-balance reviews; supported Great Place to Work in Asia 2021 recognition.
General Manager, People Experience
Hong Kong Express Airways (Cathay Pacific Group)
Hong Kong
11.2017 - 06.2021
- Led workforce planning and organisational change during significant business growth, supporting an expansion of approximately 300 employees while strengthening organisational capability and operational effectiveness.
- Led HR transformation and digitalisation initiatives to strengthen HR governance, employee experience, data accuracy and operational efficiency within a highly regulated and customer-focused aviation business.
- Partnered with senior business and operational leaders in fast-paced aviation environment to translate commercial priorities into effective people, organisation and workforce plans, enhancing alignment between business strategies and HR initiatives.
- Led and developed HR team of 8, delivering strategic and operational HR support across Hong Kong and regional operations including Japan, Korea, Taiwan and China, strengthening regional HR capability.
- Advised and coached leaders on complex employee relations, performance management and talent development, ensuring balanced consideration of employee, legal, commercial and operational factors to foster a positive workplace culture.
- Used people analytics and workforce data to identify trends and improve organisational effectiveness, contributing to a 12% improvement in crew roster completion and 30% improvement in employee engagement.
Assistant Manager, Organisation & Employee Development
Hong Kong Airlines
Hong Kong
07.2015 - 11.2017
- Led team of 2 to develop and implement talent and capability strategies, enhancing talent assessment, HiPo identification, succession planning, and targeted development initiatives.
- Developed a new leadership competency framework and 360 assessment, strengthening leadership capability, performance and development planning.
- Designed and launched graduate trainee programmes for engineering and management, coordinating annual learning and development planning and budgets to strengthen future workforce capability.
- Led organisational design and restructuring, reshaping organisation structures and team matrices to support business expansion and improve organisational effectiveness.
HR Specialist
Lowe's Companies
Hong Kong & US
11.2013 - 04.2015
- Worked on recruitment strategy overhaul, refocusing strategy on high-value talent acquisition.
- Coordinated onboarding processes for new hires, facilitating introductions and training sessions to integrate employees smoothly.
- Worked collaboratively with accounts department on staff payroll, ensuring accurate deductions and bonuses were processed.
Training Officer
Emerson Network Power
Hong Kong & US
07.2011 - 05.2013
- Developed educational, training development and training systems policies.
- Reviewed and modified course content and delivery based on feedback.
- Implemented mentoring schemes to support personal and career development among junior officers and enlisted personnel.
Education
AIHR Certificate - People Analytics
01-2021
Harrison Assessment Basic Accreditation -
01-2017
Bachelor of Business Administration - Human Resources Management
The Hong Kong Polytechnic University
01-2011
Skills
- Organisational design
- Workforce planning
- HR analytics
- Reward strategy
- Employee relations
- Stakeholder management
- Commercial judgement
- Coaching and mentoring
LANGUAGES
English - Fluent | Cantonese - Fluent | Mandarin - Fluent
Websites, Portfolios, Profiles
linkedin.com/in/pink-leung
NOTICE
3 months
Timeline
Senior Global HR Business Partner
MICHAEL PAGE/PAGE OUTSOURCING
01.2023 - Current
Human Resources Business Partner
MICHAEL PAGE
08.2022 - 12.2022
Head of HR
MICHAEL PAGE
07.2021 - 08.2022
General Manager, People Experience
Hong Kong Express Airways (Cathay Pacific Group)
11.2017 - 06.2021
Assistant Manager, Organisation & Employee Development
Hong Kong Airlines
07.2015 - 11.2017
HR Specialist
Lowe's Companies
11.2013 - 04.2015
Training Officer
Emerson Network Power
07.2011 - 05.2013
AIHR Certificate - People Analytics
Harrison Assessment Basic Accreditation -
Bachelor of Business Administration - Human Resources Management
The Hong Kong Polytechnic University