Chloe McGuire
Northampton,Northamptonshire
Summary
Barmaid and school assistant with proven expertise in customer service and conflict resolution. Enhanced customer experiences at The White Horse and supported effective learning environments at Spratton Hall School. Proficient in event coordination, behaviour management, and safety supervision, consistently delivering high-quality service. Strong teamwork skills foster collaboration and improve service delivery in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Barmaid/ waitress
The White Horse
, Northamptonshire
09.2025 - Current
- Delivered exceptional customer service, enhancing the pub experience and professionally resolving complaints.
- Adapted to peak periods, managing multiple tasks without compromising quality standards.
- Collaborated with colleagues during peak times, promoting teamwork to ensure seamless service delivery.
- Maintained bar cleanliness and organisation for efficient customer access and quick service.
- Maintained a tidy dining area, efficiently clearing and resetting tables for incoming guests.
- Executed opening and closing procedures, ensuring secure handling of premises and assets.
School Assistant
Spratton Hall School
, Northamptonshire
01.2026 - 07.2026
- Organised school events to enhance community engagement and participation.
- Supervised children during playtime, ensuring safety and addressing behavioural issues proactively.
- Managed classroom behaviour, fostering a positive learning environment for all pupils.
- Provided tailored support to SEND students during individual and group activities.
- Facilitated pupil learning through tailored one-on-one sessions and targeted small group interactions.
- Prepared and organised classroom materials and resources for effective lesson delivery.
- Accompanied pupils on trips and outings, ensuring safety and adherence to school policies.
- Administered first aid to pupils as needed, following established protocols.
Education
A-Levels - English Language, History, Politics
Oakham School
Oakham, RUT2025
GCSEs -
Wellingborough School
Wellingborough, NTH2023
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Event coordination
- Behavior management
- Safety supervision
Timeline
School Assistant
Spratton Hall School
01.2026 - 07.2026
Barmaid/ waitress
The White Horse
09.2025 - Current
A-Levels - English Language, History, Politics
Oakham School
GCSEs -
Wellingborough School