Chloe Rutherford
Summary
Highly organised and detail-oriented professional with experience supporting HR and payroll operations within large organisations. Skilled in coordinating processes, managing employee data, producing reports and collaborating with cross-functional teams to support business objectives.
Experience in working with HR systems including Workday and ServiceNow, with strong communication, organisational, and problem-solving skills. Adept at managing multiple priorities in fast-paced environments while maintaining accuracy, confidentiality, and excellent stakeholder service.
Overview
5
5
years of professional experience
Work history
Payroll Administrator
Veolia
2023.01 - Current
- Accountable for end-to-end processing of payroll for over 15,000 employees acrosss weekly, four-weekly, and monthly pay frequencies using Workday, ensuring accuracy and compliance to HMRC as well as timely payment across pay groups.
- Report and manipulate data as well as validation activities to ensure payroll and HR data accuracy.
- Partnered cross-functionally with HR, Finance, and IT teams to support process improvements, system enhancements, and operational efficiency initiatives.
- Improved business HR policies by and collaborating with manager and HR policy team.
- Utilising various Workday modules such as Time Tracking, Absence Management, Compensation, and Benefits to ensure employee pay is accurate up to date.
- Managing out-of-cycle payments through Workday, ensuring correct tax treatment, demonstrating strong attention to detail and regulatory awareness.
- Produced statutory reports and documentation (SSP1 forms, P60s, and PIIDs ensuring accuracy and adherence to deadlines whilst maintaining compliance HMRC regulations and internal policies.
- Build effective working relationships with internal stakeholders, wider HR business, and external bodies including HMRC, ensuring compliance with legislation such as National Minimum Wage and pension regulations.
- Act as a key point of contact for complex employee queries, resolving sensitive payroll issues professionally and within SLA targets, maintaining a high stand of employee experience.
Payroll Team
Walsall College
2022.05 - 2023.01
- Processing new starters and leaves on various payroll software, ensuring accuracy and compliance with organisation policies.
- Carried out manual calculations for unpaid leave, maternity and paternity leave sick pay and other statutory payments.
- Managing expense claims and overtime submissions, ensuring all required information and approvals were obtained and deadlines met for payroll cut-off.
- Responded promptly to payroll queries from employees via telephone, shared inbox and in person, providing clear and accurate information.
- Prepared and issued leaver documentation, maintaining full compliance with protection and confidentiality regulations.
Financial Investment Apprentice
Hubwise
2021.10 - 2022.04
- Worked acrosss both the Cash and Stock Reconciliation teams, developing strong analytical and numerical skills.
- Processed, checked and banked cheques, investigating discrepancies and raise queries with relevant internal and external teams.
- Communicated with clients via email and Helpdesk systems to resolve payment and cheque- related queries promptly.
- Assisted with the daily and monthly bank reconciliations, ensuring reports are accurate and fully up to date.
- Verified and reconciled stock transfers, investigating and resolving any break outstanding items to maintain data accuracy.
Education
CIPP Level 3 Payroll Technician -
Chartered Institute of Payroll Professionals
Level 3 Extended Diploma: Business & Management -
Walsall College
GCSEs - Maths, English, Science, Business, Religious Studies, French, Food Technology
Aldridge School
Skills
- HR Systems
- Employee Record Management
- Data Reporting & Analysis
- Process Improvement
- Stakeholder Management
- Confidential Data Handling
- Microsoft Excel
- Strong Communication
- Time Management
- Organisational Skills
Timeline
Payroll Administrator
Veolia
2023.01 - Current
Payroll Team
Walsall College
2022.05 - 2023.01
Financial Investment Apprentice
Hubwise
2021.10 - 2022.04
CIPP Level 3 Payroll Technician -
Chartered Institute of Payroll Professionals
Level 3 Extended Diploma: Business & Management -
Walsall College
GCSEs - Maths, English, Science, Business, Religious Studies, French, Food Technology
Aldridge School