Chloe Rogers

• Supporting employees and resolving HR cases via Peopleforce.
• Entering employee data and managing our Workday system.
• On top of my day to day work I am a SME for Employee Relations, Benefits, Merger&Acquisition and data management. Part of being a SME is supporting project work and being the teams point of contact for any support/questions.
• Project managed an upcoming recognition and rewards programme.
• Collaborate daily with different teams such as payroll, employee relations and our benefit teams to resolve employee cases and support project work.

I was a people specialist for 6 months on a short term assignment.

• Worked on complex employee relations cases via peopleforce. Such as Performance management, Long term sick leave and HR cases that are escalated from our people advisor team.
• Developed strong Stakeholder management - I worked with different stakeholders such as AON to support employees who are on long term sick leave and managing occupational health appointments.
• Developed my project management skills.
• During my time as a people specialist I also got the opportunity to support our other specialisms. I supported our Data specialist team with both voluntary and involuntary terminations and data management. I also supported our GTA team with escalated cases such as parental leave and escalated cases from the People Advisor team.

• During this role I supported the administrative needs of the Employee Success teams in EMEA and across the globe. On a daily basis I supported the team with tasks related to: benefits, Time off, Compensation, Global Mobility, HR policy and Employee Data
• During my team as a People Advisor, I was the SME role for compensation, GEPS (our stock plan), Data and Iron Mountain (our vendor for contracts)

During my apprenticeship, I worked on the people advisor team while also gaining a trusted qualification in business management.

After completing my apprenticeship on the People Advisor team I was offered a full time positition.

• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Resolved customer complaints and process issues with problem-solving skills.
• Listened to customer needs and preferences to provide advice, increasing sales opportunities.