Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Chloe Powell

Summary

Dedicated professional with a strong foundation in customer service and housekeeping, adept at maintaining a friendly demeanour while handling financial transactions and stock replenishment. Demonstrates exceptional awareness of surroundings and adaptability under pressure, ensuring time efficiency and punctuality in all tasks. Skilled in working independently with office and retail clients ( at least 4 years experience) leveraging knowledge of cleaning products to deliver high-quality results. Committed to enhancing operational efficiency and seeking opportunities to further develop expertise in client-focused environments.

Experienced in customer service with focus on delivering exceptional support and building strong client relationships. Capable of resolving issues swiftly and improving customer satisfaction through effective communication and problem-solving skills. Adept at working in fast-paced environments and ensuring positive customer experiences.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work history

Cleaner Operative

Mitie
Warton, Lancashire
02.2021 - Current
  • Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
  • Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
  • Monitored cleaning supplies and ordered more when necessary.
  • Communicated well with team across multiple locations.
  • Correctly used colour-coded equipment.
  • Reported breakages to supervisor.
  • Adhered to health and safety regulations to maintain safe environment for customers.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Reported any accidents, incidents or near misses occurring in workplace during shift.

Waitress

Trebaron Garden Centre LTD
Blackpool
06.2016 - 06.2018
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.
  • Assisted kitchen staff with food prep, dishwashing and plating food.

Customer advisor- Work Experience

Boots
Lytham St Annes, Lancashire
05.2013 - 05.2013
  • Assisted customers in product selection, resulting in increased sales.
  • Conducted regular stock checks ensuring product availability for clients at all times.
  • Ensured smooth store operations by coordinating with the team effectively.
  • Assisted in stock replenishment to maintain store appearance.
  • Ensured visual merchandising standards with regular display updates.

Education

Certificate of Higher Education - Fine Arts Painting and Drawing

University of Northampton
Northampton
09.2018 - 12.2019

Diploma of Higher Education - Art and Design

Lytham Sixth Form College
Lytham St Annes, Lancashire
09.2015 - 05.2017

Lytham High school
Lytham St Annes, Lancashire

Skills

  • Awareness of surroundings
  • Customer Service
  • Housekeeping
  • Adaptable under pressure
  • Knowledge of cleaning products
  • Punctual
  • Works well independently
  • Office and retail clients
  • Stock replenishment
  • Time efficiency
  • Friendly demeanor
  • Financial transactions handling
  • Patience under pressure

Accomplishments

3 Mitie Star awards at BAE, in providing a high standard service for my clients and VIP.

Affiliations

Arts and Crafts

Music

Reading

Films

Swimming

Cooking


References

References available upon request.

Timeline

Cleaner Operative

Mitie
02.2021 - Current

Certificate of Higher Education - Fine Arts Painting and Drawing

University of Northampton
09.2018 - 12.2019

Waitress

Trebaron Garden Centre LTD
06.2016 - 06.2018

Diploma of Higher Education - Art and Design

Lytham Sixth Form College
09.2015 - 05.2017

Customer advisor- Work Experience

Boots
05.2013 - 05.2013

Lytham High school

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Chloe Powell