Chloe Powell
Summary
Dedicated professional with a strong foundation in customer service and housekeeping, adept at maintaining a friendly demeanour while handling financial transactions and stock replenishment. Demonstrates exceptional awareness of surroundings and adaptability under pressure, ensuring time efficiency and punctuality in all tasks. Skilled in working independently with office and retail clients ( at least 4 years experience) leveraging knowledge of cleaning products to deliver high-quality results. Committed to enhancing operational efficiency and seeking opportunities to further develop expertise in client-focused environments.
Experienced in customer service with focus on delivering exceptional support and building strong client relationships. Capable of resolving issues swiftly and improving customer satisfaction through effective communication and problem-solving skills. Adept at working in fast-paced environments and ensuring positive customer experiences.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Cleaner Operative
Mitie
Warton, Lancashire
2021.02 - Current
- Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Monitored cleaning supplies and ordered more when necessary.
- Communicated well with team across multiple locations.
- Correctly used colour-coded equipment.
- Reported breakages to supervisor.
- Adhered to health and safety regulations to maintain safe environment for customers.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Reported any accidents, incidents or near misses occurring in workplace during shift.
Waitress
Trebaron Garden Centre LTD
Blackpool
2016.06 - 2018.06
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Collaborated with kitchen staff to ensure order accuracy.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Customer advisor- Work Experience
Boots
Lytham St Annes, Lancashire
2013.05 - 2013.05
- Assisted customers in product selection, resulting in increased sales.
- Conducted regular stock checks ensuring product availability for clients at all times.
- Ensured smooth store operations by coordinating with the team effectively.
- Assisted in stock replenishment to maintain store appearance.
- Ensured visual merchandising standards with regular display updates.
Education
Certificate of Higher Education - Fine Arts Painting and Drawing
University of Northampton
Northampton 2018.09 - 2019.12
Diploma of Higher Education - Art and Design
Lytham Sixth Form College
Lytham St Annes, Lancashire 2015.09 - 2017.05
Lytham High school
Lytham St Annes, LancashireSkills
- Awareness of surroundings
- Customer Service
- Housekeeping
- Adaptable under pressure
- Knowledge of cleaning products
- Punctual
- Works well independently
- Office and retail clients
- Stock replenishment
- Time efficiency
- Friendly demeanor
- Financial transactions handling
- Patience under pressure
Accomplishments
3 Mitie Star awards at BAE, in providing a high standard service for my clients and VIP.
Affiliations
Arts and Crafts
Music
Reading
Films
Swimming
Cooking
References
References available upon request.
Timeline
Cleaner Operative
Mitie
2021.02 - Current
Certificate of Higher Education - Fine Arts Painting and Drawing
University of Northampton
2018.09 - 2019.12
Waitress
Trebaron Garden Centre LTD
2016.06 - 2018.06
Diploma of Higher Education - Art and Design
Lytham Sixth Form College
2015.09 - 2017.05
Customer advisor- Work Experience
Boots
2013.05 - 2013.05
Lytham High school