Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Pointon

Chesterfield,Derbyshire

Summary

I am a motivated individual with a strong foundation in child development and customer service. After being out of work for my sons Early years, now that he has started School I am excited and keen to be working in a Childcare setting!

Overview

4
4
years of professional experience

Work History

Customer service advisor at

Utilita Energy
Chesterfield, Derbyshire
08.2018 - 03.2022
  • Delivered excellent customer service ,always going the extra mile to solve and answer customer queries.
  • Established warm and friendly rapport whilst interacting with customers by telephone.

Play Leader at

Tupton Primary School
Chesterfield, Derbyshire
06.2018 - 08.2018
  • Monitored children's safety during play, addressing any hazards or risky behaviours.
  • Established positive relationships with children to boost self-confidence.
  • Set up equipment, ready for children playtime, assembling while following safety guidelines.
  • Adapted play activities to meet the needs of children, including those with additional support needs.
  • Supported children's social and emotional development through engaging playtime activities.

I thoroughly enjoyed my time here, unfortunately with the hours offered only being available at lunchtime, I did have to leave once I had found something full term (I had just completed my college course, and the headteacher was understanding of this and offered me the job knowing this!

College placement Year One Class at

Tupton Primary School
01.2018 - 04.2018
  • Established positive relationships with the children, leading by example and responding appropriately to classroom needs.
  • Organised and distributed learning materials, homework, textbooks and classroom supplies.
  • Assisted the Class teacher in managing class behaviour using positive reinforcement and rewards schemes.
  • Organised classroom spaces and materials to help teacher prepare for lessons.
  • Offered the children one-on-one assistance with class assignments and activities.

Education

Level 3 National Diploma - in Childrens play, learning and development

Chesterfield College
2018

Alfreton Grange
Secondary School
2016

Skills

  • Quick learner
  • Effective communication
  • Organised
  • Empathy towards Children
  • Teamworker
  • Time management skills
  • Creativity and innovation
  • Child development knowledge
  • Written and verbal communication skills
  • Telephone skills
  • Outstanding customer service
  • Multitasking efficiency
  • Communication skills

Timeline

Customer service advisor at

Utilita Energy
08.2018 - 03.2022

Play Leader at

Tupton Primary School
06.2018 - 08.2018

College placement Year One Class at

Tupton Primary School
01.2018 - 04.2018

Level 3 National Diploma - in Childrens play, learning and development

Chesterfield College

Alfreton Grange
Chloe Pointon