Summary
Overview
Work history
Education
Skills
Timeline
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Chloe Palmer

Stanley,County Durham

Summary

I am a friendly and approachable person with a passion for working with children. I am motivated to make this long term dream of mine a reality and believe I have the skills to do so. Although I do not have an extensive list of placements I have the knowledge and professional skills to thrive in the classroom. I am a compassionate and hardworking person and I am passionate about helping students grow and learn. I am a dependable person and believe i would be an assent to your establishment.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work history

Cinema Host

ODEON Cinemas
Durham, Durham
10.2019 - 07.2022
  • Provided a warm atmosphere for guests, ensuring great customer service.
  • Ushered guests to seats including school parties that we often had.
  • Handled discrete ejection of bothersome guests in order to prevent disruption.
  • Aided guests with disabilities or other special needs in order to make sure they could enjoy the show comfortably.
  • Guaranteed guest safety by taking part in fire training and following venue evacuation procedures.

Waitress

Athol's Cafe
Consett, Durham
10.2016 - 08.2019
  • Served meals and drinks while maintaining high presentation and quality standards.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Always created a friendly and welcoming atmosphere and making sure that guests have a positive experience.
  • Performed opening and closing duties including deep cleaning.
  • Regularly communicated with kitchen staff to maintain smooth front of house operations.
  • Training new staff in order to ensure they meet the high quality service standards.
  • Took food and beverage orders using order slips to maintain accuracy.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of any concerns.

Work Experience

Annfield Plain Junior School
Annfield Plain, Durham
04.2018 - 05.2018
  • Collaborated with the teacher in order to offer support.
  • Aided the teacher in planning lessons.
  • Supported students with academic and personal development.
  • Created a safe environment for the students.
  • Supported students with academic and personal development.
  • Offered additional support for students with children with special educational needs and tailored my sessions based on these needs.
  • Created a positive environment in order to improve student experiences.
  • Supervised students during lunch and break time.
  • Managed pupil behaviour to help classes to be focused and productive.
  • Created and maintained a positive and impactful relationship with students to influence improved learning outcomes.

Education

Bachelor of Arts - Criminology

Durham University
Durham
10.2020 -

A-Levels -

North Durham Academy
Stanley
09.2016 - 07.2018

GCSEs -

North Durham Academy
Stanley
09.2011 - 07.2016

Skills

  • Customer and personal service
  • Communication
  • Inclusive learning practices
  • Group learning support
  • Flexibility
  • Behaviour management strategies
  • Lesson planning
  • Team work
  • Student engagement techniques
  • Staff training

Timeline

Bachelor of Arts - Criminology

Durham University
10.2020 -

Cinema Host

ODEON Cinemas
10.2019 - 07.2022

Work Experience

Annfield Plain Junior School
04.2018 - 05.2018

Waitress

Athol's Cafe
10.2016 - 08.2019

A-Levels -

North Durham Academy
09.2016 - 07.2018

GCSEs -

North Durham Academy
09.2011 - 07.2016

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Chloe Palmer