Chloe McCabe
Sunderland
Summary
Customer-orientated, strategic-thinking sales professional with over 4 years of experience in facilitating relationships, developing partnerships, maintaining top accounts and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, corporate accounts and client acquisitions.
Overview
5
5
years of professional experience
Work history
Sales Manager
Barclays
Sunderland
02.2023 - Current
- Generated company growth through market expansion and sales.
- Hired and trained dedicated and high-achieving sales teams.
- Achieved exceptional client satisfaction feedback and ratings.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Examined risk information and produced standard and ad hoc risk reporting for board, committees and other management meetings.
- Assessed data to better understand potential risks, concerns and outcomes of decisions.
Retail Manager Secondment
Barclays
Sunderland
01.2022 - 02.2023
- Fulfilled managerial duties as required and trained new hires in organisational procedures and telephony based roles.
- Trained staff on best practices to achieve optimal productivity.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Highlighted individual and team accomplishments and made recommendations on new and impactful methods of recognition.
Retail and Business Banking
Barclays
Sunderland
04.2018 - 01.2022
- Carried out thorough customer assessments to minimise financial risk.
- Opened customer accounts and provided smooth onboarding services.
- Gathered and analysed data to build financial models around critical metrics.
- Built customer bases through cold calling and referral conversions.
- Investigated customer queries to provide timely financial solutions.
Education
GCSEs - English / Maths
Farmington Community Academy
Sunderland 01/2011 - 05/2017
NVQ Level 2 - Health and Social care
Sunderland College
Sunderland 09/2017 - 04/2018
NVQ Level 3 - Banking: Conduct of Business
Barclays apprenticeship scheme
05/2018 - 05/2019
Skills
- Sales pipeline management
- Continuous improvements
- Profit and revenue-generating strategies
- Team oversight
- Lead generation
- Salesforce
- Sales process
- Sales office management
- Communication and engagement techniques
- Recruiting and hiring
Timeline
Sales Manager
Barclays
02.2023 - Current
Retail Manager Secondment
Barclays
01.2022 - 02.2023
Retail and Business Banking
Barclays
04.2018 - 01.2022
GCSEs - English / Maths
Farmington Community Academy
01/2011 - 05/2017
NVQ Level 2 - Health and Social care
Sunderland College
09/2017 - 04/2018
NVQ Level 3 - Banking: Conduct of Business
Barclays apprenticeship scheme
05/2018 - 05/2019
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