Summary
Overview
Work history
Education
Skills
Timeline
SalesManager

Chloe McCabe

Sunderland

Summary

Customer-orientated, strategic-thinking sales professional with over 4 years of experience in facilitating relationships, developing partnerships, maintaining top accounts and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, corporate accounts and client acquisitions.

Overview

5
5
years of professional experience

Work history

Sales Manager

Barclays
Sunderland
02.2023 - Current
  • Generated company growth through market expansion and sales.
  • Hired and trained dedicated and high-achieving sales teams.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Examined risk information and produced standard and ad hoc risk reporting for board, committees and other management meetings.
  • Assessed data to better understand potential risks, concerns and outcomes of decisions.

Retail Manager Secondment

Barclays
Sunderland
01.2022 - 02.2023
  • Fulfilled managerial duties as required and trained new hires in organisational procedures and telephony based roles.
  • Trained staff on best practices to achieve optimal productivity.
  • Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
  • Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
  • Highlighted individual and team accomplishments and made recommendations on new and impactful methods of recognition.

Retail and Business Banking

Barclays
Sunderland
04.2018 - 01.2022
  • Carried out thorough customer assessments to minimise financial risk.
  • Opened customer accounts and provided smooth onboarding services.
  • Gathered and analysed data to build financial models around critical metrics.
  • Built customer bases through cold calling and referral conversions.
  • Investigated customer queries to provide timely financial solutions.

Education

GCSEs - English / Maths

Farmington Community Academy
Sunderland
01/2011 - 05/2017

NVQ Level 2 - Health and Social care

Sunderland College
Sunderland
09/2017 - 04/2018

NVQ Level 3 - Banking: Conduct of Business

Barclays apprenticeship scheme
05/2018 - 05/2019

Skills

  • Sales pipeline management
  • Continuous improvements
  • Profit and revenue-generating strategies
  • Team oversight
  • Lead generation
  • Salesforce
  • Sales process
  • Sales office management
  • Communication and engagement techniques
  • Recruiting and hiring

Timeline

Sales Manager

Barclays
02.2023 - Current

Retail Manager Secondment

Barclays
01.2022 - 02.2023

Retail and Business Banking

Barclays
04.2018 - 01.2022

GCSEs - English / Maths

Farmington Community Academy
01/2011 - 05/2017

NVQ Level 2 - Health and Social care

Sunderland College
09/2017 - 04/2018

NVQ Level 3 - Banking: Conduct of Business

Barclays apprenticeship scheme
05/2018 - 05/2019
Chloe McCabe