Summary
Overview
Work history
Education
Skills
Timeline
Generic
Chloe King

Chloe King

Caerphilly,Caerphilly County Borough

Summary

I am a dedicated individual who is constantly determined and willing to help in any way that’s possible. I will always aim to complete work to the highest standard possible. I work well under pressure, in a fast paced environment and work efficiently both independently and as part of a team. My passion involves always putting others first and doing everything within my power to work with them to resolve any issues they may be facing, while being reassuring and remaining positive and approachable. I aspire to complete a PGCE in the near future in order to become a qualified teacher and I am currently looking to gain experience within this field.

Overview

5
5
years of professional experience
66
66
years of post-secondary education

Work history

Nandoca - Waitress

Nando's
Nantgarw, Rhondda Cynon Taf
06.2021 - Current
  • Provided exceptional customer service by communicating with guests in order to address guest inquiries and preferences.
  • Worked well within a fast paced environment, in order to provide a smooth and comfortable experience for customers
  • Managed customer orders efficiently whilst maintaining a clean and organised dining environment.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
  • Remained calm under pressure during busy and challenging periods
  • Maintained exceptional organisation skills in order to complete my job with efficiency
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Managed table bookings via an online system and served as a cashier allowing development of basic technology skills

Weekend Customer Service Assistant

Argos
Caerphilly, Caerphilly County Borough
10.2020 - 12.2020
  • Delivered exceptional customer support by addressing inquiries and resolving issues.
  • Collaborated with team members to facilitate smooth operations during peak weekend hours.
  • Maintained stock room organisation to enhance efficiency and customer satisfaction.
  • Guided customers to appropriate store areas and provided assistance with technical difficulties.
  • Demonstrated strong customer service skills by being approachable and helpful.
  • Worked flexible hours, often exceeding contracted 12 hours per week to meet operational needs.
  • Worked efficiently both independently and as part of a team to ensure customer satisfaction was met with every order

General Assistant (Volunteer)

BMMR Parish Trust
Caerphilly, Caerphilly County Borough
05.2020 - 10.2020
  • Facilitated delivery of food parcels tailored to family and dietary needs.
  • Maintained an organised stock of donated products for efficient parcel production.
  • Communicated warmly with donors to encourage continued support.
  • Enhanced teamwork and time management skills to meet strict delivery schedules.
  • Communicated with members of the public in an unfortunate situation who required support

Education

Bachelor of Science - Biology

University of South Wales
Pontypridd
09.2022 - 05.2025

A-Levels - Biology

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2020 - 07.2022

A-Levels - Chemistry

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2020 - 07.2022

A-Levels - Mathematics

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2020 - 07.2022

GCSEs - Welsh Second Language

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Geography

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Mathematics-Numeracy Higher

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Biology

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Chemistry

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Physics

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Art & Design

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - English Language

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - English Literature

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Religious Studies

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Welsh Baccalaureate

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

GCSEs - Skills Challenge Certificate

St Martins Comprehensive School
Caerphilly, Caerphilly County Borough
09.2015 - 07.2020

Skills

  • Hygiene regulations compliance
  • Patience and composure
  • Excellent memory recall
  • Hospitality-Focused mindset
  • Time management efficiency
  • Resilient under pressure
  • Customer Service
  • Teamwork and Independent Work

Timeline

Bachelor of Science - Biology

University of South Wales
09.2022 - 05.2025

Nandoca - Waitress

Nando's
06.2021 - Current

Weekend Customer Service Assistant

Argos
10.2020 - 12.2020

A-Levels - Biology

St Martins Comprehensive School
09.2020 - 07.2022

A-Levels - Chemistry

St Martins Comprehensive School
09.2020 - 07.2022

A-Levels - Mathematics

St Martins Comprehensive School
09.2020 - 07.2022

General Assistant (Volunteer)

BMMR Parish Trust
05.2020 - 10.2020

GCSEs - Welsh Second Language

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Geography

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Mathematics-Numeracy Higher

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Biology

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Chemistry

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Physics

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Art & Design

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - English Language

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - English Literature

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Religious Studies

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Welsh Baccalaureate

St Martins Comprehensive School
09.2015 - 07.2020

GCSEs - Skills Challenge Certificate

St Martins Comprehensive School
09.2015 - 07.2020
Chloe King