Summary
Overview
Work history
Education
Skills
Accomplishments
volunteering
References
Timeline
Generic

Chloe Kent

Wigan

Summary

Offering strong customer service and communication skills with a background in hospitality and volunteer work. Knowledgeable about multitasking in fast-paced environments and collaborating well within the team. Ready to use and develop problem-solving, time management, and interpersonal skills in the buying and merchandise role. i have an ability to learn new skills, which shows my versatility, and a willingness to expand beyond my comfort zone. I have proved to be resourceful and reflective in my thinking in my past jobs and experiences.

Overview

3
3
years of professional experience
8
8
years of post-secondary education

Work history

Waitress

Nando's
05.2024 - 12.2024
  • Provide excellent customer service in a fast-paced environment
  • Take and deliver orders, ensuring customers' needs are met promptly
  • Handle cash and process payments
  • Work collaboratively with a team to ensure smooth restaurant operations
  • Demonstrate strong communication and problem-solving skills when resolving customer issues

Pub Staff

The Colliers arms
01.2022 - 01.2024
  • Delivered customer service in a busy pub environment, managing multiple tasks under pressure
  • Worked efficiently as part of a team to ensure smooth service during peak times
  • Developed excellent time management and communication skills in a fast-paced setting
  • Managed customer queries and complaints with a calm, professional approach

Education

Art Foundation Course -

Winstanley College
01.2024 - Current

A-Level Subjects - Art (B), Criminology (B), Psychology (D)

Winstanley College
01.2022 - 01.2024

GCSEs -

Rainford High School
01.2017 - 01.2022

Skills

    Time Management: Ability to manage multiple tasks and priorities effectively, ensuring deadlines are met in fast-paced environments
    Communication: Strong verbal communication skills developed through customer service and teamwork in both restaurant and pub settings
    Problem-Solving: Ability to think on my feet and resolve issues quickly, ensuring customer satisfaction and smooth operations
    Teamwork: Collaborative mindset, working effectively with colleagues to achieve shared goals
    Adaptability: Comfortable working in different environments, quickly learning new skills and processes

Accomplishments

    Bronze Duke of Edinburgh (DofE) Certificate, Gained experience in leadership, team collaboration, and problem-solving through outdoor and community-based activities.

    I took part in our own fashion show at college, and was appointed with a role as the head of hair and makeup for our show. I was responsible for overseeing the styling process of all models, ensuring each look aligned with the overall theme and vision of the event. This position required me to not only apply my creativity and technical skills but also demonstrate strong leadership and organisational abilities. I coordinated a team of makeup artists and hairstylists, making sure that we met tight deadlines and maintained high standards of quality throughout the rehearsal process.

volunteering

Sunday School Volunteer, Local Church, 08/01/22, Present, Assist in the teaching and care of children during Sunday services., Develop patience, communication, and teaching skills through working with young people.

References

References available upon request.

Timeline

Waitress

Nando's
05.2024 - 12.2024

Art Foundation Course -

Winstanley College
01.2024 - Current

Pub Staff

The Colliers arms
01.2022 - 01.2024

A-Level Subjects - Art (B), Criminology (B), Psychology (D)

Winstanley College
01.2022 - 01.2024

GCSEs -

Rainford High School
01.2017 - 01.2022
Chloe Kent