Chloe Jehu
Shrewsbury
Summary
Strategic and commercially driven Talent Acquisition leader with a proven track record of transforming recruitment functions, building high-performing talent strategies and delivering complex workforce plans. I combine data-led decision-making, operational excellence and strong stakeholder leadership to create scalable recruitment solutions that deliver measurable business impact.
My experience spans start-up, mid-sized and global enterprise environments, including unionised organisations, with a broad recruitment portfolio covering commercial, executive and ExCo, finance, specialist technical and operational roles. I also have extensive experience delivering critical SCADA and engineering recruitment for National Grid’s major infrastructure programmes.
Alongside my talent acquisition expertise, I bring experience across workforce planning, employee relations, TUPE, organisational capability and resilience. My career includes National Grid, UnitedHealth Group - a Fortune 500 global healthcare organisation, and Expeditious Services, a national corporate security MSP.
Overview
7
7
years of professional experience
Work History
Talent Acquisition Business Partner
Wynnstay
Llansantffraidd-Ym-Mechain, Wales, United Kingdom
08.2025 - Current
- Acted as the primary contact for Talent Acquisition, advising hiring managers on recruitment strategy, market conditions, and best practices to enhance hiring outcomes.
- Own and deliver end-to-end recruitment (270°) for assigned business areas, from role scoping and attraction strategy through to offer and onboarding handover.
- Design, implement, and continuously improve the Talent Acquisition process, ensuring it is consistent, compliant, and scalable.
- Proactively source candidates directly using LinkedIn, job boards, talent pooling, and networking, with a strong focus on reducing agency dependency.
- Build and maintain talent pipelines for critical and hard-to-fill roles.
- Lead attraction activity including job advertising, employer branding content (in partnership with P&C/Comms), and referral initiatives.
- Partner closely with P&C Coordinators who support CV sifting and interview scheduling, ensuring a smooth and timely candidate experience.
- Managed relationships with external suppliers (job boards, assessment tools, and agencies), ensuring alignment with governance and maximising value for money.
- Tracked and reported recruitment metrics (time-to-hire, cost-per-hire, agency usage, candidate experience), leveraging insights for continuous improvement of recruitment processes.
- Manage hiring activity in line with agreed recruitment budgets, advising hiring managers on cost-effective sourcing approaches and monitoring spend to minimise agency usage and unplanned costs.
- Support hiring managers with interview design, assessment methods, and selection decisions.
- Ensure recruitment activity aligns with equality, diversity, and inclusion principles and employment legislation.
- Contributed to wider People & Culture projects based on project timelines.
Talent Acquisition Specialist
National Grid
Warwickshire
03.2025 - 08.2025
- Managed full recruitment cycle, from initial sourcing and screening to interviewing and offering.
- Developed end-to-end recruitment strategies, enhancing sourcing, pipeline building, candidate experience, and early careers initiatives.
- Used LinkedIn Recruiter to target profiles for specialist roles, securing optimal talent to meet business needs.
- Screened applicants to generate shortlist of high-quality candidates to match resource briefs.
- Advised hiring managers on recruitment procedures and interview techniques, optimising the hiring process.
- Maintained candidate database to support future hiring needs and succession planning.
- Cultivated positive working relationships with colleagues and clients through effective communication and collaboration.
- Identified issues, analysed information and provided solutions to problems.
- Recruitment project standalone recruitment role responsible for the planning, reporting, tracking and overall success of the placement.
- Completed weekly project meetings to update SCADA team on key project areas.
Senior Talent Acquisition Partner
Motion Recruitment
02.2022 - 11.2024
- Strategic partner to Local, Regional & Global Business Leaders for their Hiring needs.
- Identified Talent Acquisition Strategy to hire technology, engineering, product, and analytics resources required to achieve the organisational goal.
- Leading a team of 6 offshore and nearshore talent professionals & driving Technology Hiring for ROI accounts.
- Successful and continuous delivery of hiring targets for newly set up international office in APAC. Successfully hired 17 senior level resources in a span of 3 months through passive executive candidate sourcing.
- Driving source mix by effective utilization of various hiring channels - IJP, Employee Referral, Re-hires, Diversity hiring, Veteran Hiring.
- Leading diversity hiring initiatives.
- Identified and onboarded new tools, platforms, and partners to enhance diversity and improve recruitment metrics using talent analytics.
- Promoting 'Common Language of Leadership' to hire candidates for critical roles at Leadership Level.
- Continuously managing & monitoring recruitment metrics through periodic reviews.
- Market Intelligence & Talent Mapping of organizations in the competitive landscape.
- Collaborated with remote global teams to meet and align on hiring objectives.
- Developed campus strategy to attract fresh talent from institutes in ROI & UK.
National HR Coordinator
Expeditious Services
Shrewsbury
10.2020 - 02.2022
- Oversaw recruitment process and onboarded and provided in office inductions for head office new hires.
- Planned, organized and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Implemented new ATS system project, contributing to recruitment strategy and process redesign for improved efficiency.
- Supported mid-level volume TUPE assignments (30-50 employees) through transfer consultation meetings, harmonisation, risk identification, employment contracts, and offboarding; managed escalations with the incumbent.
- Automated employee performance evaluation reminders for senior leadership.
- Managed performance appraisal systems and policies.
- Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
- Advised top management on appropriate employee corrective actions.
- Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
- Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
- Liaised with senior leadership by chairing committee meetings to share and implement best practices.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Partnered with management to establish workplace safety curriculum for training and education purposes.
- Created succession plans and promotion paths for staff.
- Applied staff survey findings to enhance working conditions and practices, promoting a more positive workplace environment.
- Wrote and maintained employee handbook covering company policies and mission statement.
- Built and cultivated lasting rapport with employees, peers and upper management.
- Provided security services by monitoring premises and ensuring safety protocols were followed.
- Provided security services by monitoring premises and ensuring safety protocols were followed.
Store Manager
Claire's Accessories
Shrewsbury
08.2019 - 03.2020
- Drove sales growth by analysing key business metrics, setting targets, and maximising sales through events and outreach initiatives.
- Managed shop financials, controlling staffing, operational costs, and stock levels to maintain a healthy retail margin.
- Lead and inspire the team to deliver exceptional customer experiences, fostering a welcoming and vibrant shop floor.
- Recruit, train, and develop a diverse and talented team, ensuring they are well-prepared to meet sales and service goals.
- Foster a positive work environment through effective communication, regular team check-ins, and promoting work-life balance.
- Ensure the shop is well-stocked, visually appealing, and product displays are adjusted to reflect current sales trends and seasonal changes.
- Monitor sales trends and local customer needs, adjusting opening hours and staffing levels to maximise trading opportunities.
- Planned and implemented in-store and external events, collaborating with PR team to enhance shop visibility and attract new customers.
- Ensure the shop operates within established guidelines, creating internal processes where necessary to suit your shop's unique needs.
- Promote safety and well-being within the team, ensuring a secure work environment and access to support resources.
Education
Diploma - Business Studies
Shrewsbury, Shropshire03-2015
CIPD LEVEL 7 ADVANCED DIPLOMA - PEOPLE MANAGEMENT
ICS Learn
07-2026
Skills
- Data & Analytics (Power BI, Advanced Excel)
- Business Strategy/Strategic Planning
- Account Management & Governance
- Talent Marketing/Sourcing including Headhunting & Executive Search
- Project delivery & management
- Recruitment: Agency, RPO, MSP & 360/270 recruitment experience
- Client relationship management
- ATS systems: Taleo, LogicMelon, Oracle
- Screening & Vetting: BS7858, CTC, SV
- Employee relations: Operational and Advisory experience of performance management, offboarding, TUPE
- Benefits and compensation - Benchmarking and consultation experience
- Resource planning
- Organisational development
- Process Improvement
- Tracking and Reporting
- Recruitment Coordination
- Onboarding Support
Achievements
- Leading the recruitment project for National Grid's ET Scada programme
- Project management of a high-volume recruitment project for National Grid
- Previous global SME for Employee Referral Programme in the ROI for UnitedHealth Group
- Reduced agency spend by 40% year-on-year at Wynnstay Group by implementing a direct sourcing strategy and strengthening internal recruitment capability.
- Experience handling mid-level volume TUPE mobilizations
- Consistently upheld a 100% candidate recruitment NPS satisfaction survey score at a Fortune 500 Healthcare Business.
- Recruited and onboarded 11 project classes of 25 Insurance Claims handlers in 2022
- At Wynnstay Group, I established and implemented the Talent Acquisition function from the ground up, introducing the strategy, systems, processes and governance required to create a consistent and commercially focused approach to recruitment. I partnered with senior and executive leaders to strengthen workforce planning, improve hiring decisions and deliver talent across commercial, ExCo, finance, technical and operational disciplines.
Timeline
Talent Acquisition Business Partner
Wynnstay
08.2025 - Current
Talent Acquisition Specialist
National Grid
03.2025 - 08.2025
Senior Talent Acquisition Partner
Motion Recruitment
02.2022 - 11.2024
National HR Coordinator
Expeditious Services
10.2020 - 02.2022
Store Manager
Claire's Accessories
08.2019 - 03.2020
Diploma - Business Studies
CIPD LEVEL 7 ADVANCED DIPLOMA - PEOPLE MANAGEMENT
ICS Learn