Chloe Doone
Lincoln
Summary
Energetic bartender experienced in high end service with a knack for creating memorable guest experiences and driving sales. Manages busy shifts with grace, ensuring seamless service and happy customers. Skilled in crafting cocktails and maintaining welcoming atmosphere, driven to deliver high quality service by going above and beyond.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Showroom Advisor
B&Q
Lincoln
03.2024 - Current
- Managed project timelines effectively to ensure timely completion of assigned tasks.
- Established good relationships with clients through excellent customer service skills, prioritising their desires and necessities throughout design process.
- Helped clients to envision optimised kitchen space and functionality to promote innovative design ideas.
- Developed key client relationships by providing design solutions meeting needs and budgets without compromising quality or design intent.
Bartender
Margot
London, Covent Garden
02.2023 - 11.2023
- Collaborated with back and front of house to ensure seamless service.
- Supervised bar, stepping up when manager was away.
- Responsible for open and closing procedures, creating syrups and various cocktail ingredients in preparation for week.
- Provided excellent service to customers, resulting in repeat business.
Bartender
The House of Koko
London, Camden
04.2022 - 02.2023
- Demonstrated knowledge of both classic and signature cocktails.
- Set up for and executed service regularly for high profile events.
- Created inviting atmosphere through friendly and energetic interaction with customers – developed rapport with regular patrons fostering a loyal customer base.
- Worked alone on show bar due to recognition of professionalism and high energy.
- Worked penthouse suite for high profile events such as the Jonathan Ross Halloween Party.
- Maintained cleanliness and organisation of bar before, throughout and after service.
Education
Bachelor of Arts - International Tourism Management with Spanish
Middlesex University
London, England 09.2019 - 06.2024
Skills
- VIP customer handling
- Calm under pressure
- Cash handling experience
- Coffee making
- Cocktail knowledge
Languages
Spanish
Intermediate
Affiliations
- Musical – guitar, keyboard and singing
- Art – drawing and painting
- Reading
References
References available upon request.
Timeline
Showroom Advisor
B&Q
03.2024 - Current
Bartender
Margot
02.2023 - 11.2023
Bartender
The House of Koko
04.2022 - 02.2023
Bachelor of Arts - International Tourism Management with Spanish
Middlesex University
09.2019 - 06.2024