Chioma Anayo
Coventry ,West Midlands
Summary
Driven individual with knack for customer service and communication. Proven ability to handle transactions and assist customers efficiently. Ready to contribute to boosting sales and creating positive shopping experiences.
Overview
5
5
years of professional experience
Work History
Sales assistant
ANACO COMMUNICATIONS
IMO STATE, NIGERIA
02.2023 - 01.2025
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Built strong relationships with regular customers for repeat business.
- Managed over 50 customer calls per day.
- Ensured stock replenishment in timely manner to maintain product availability.
- Trained new staff members, fostering supportive working environment.
- Collaborated effectively with team members to meet sales targets.
- Improved customer service by efficiently handling queries and complaints.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Conducted daily inventory checks to manage stock levels accurately.
- Managed till operations smoothly, reducing waiting time for customers.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Kept environment clean and tidy.
- Prepared invoices for customers with large orders or special sales types.
Sales representative
PLEASANT CHIDEX UNIQUE MEN
IMO STATE, NIGERIA
01.2020 - 12.2022
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Participated in team-building activities, promoting harmonious work environment.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Regularly updated professional knowledge through workshops and seminars for enhanced performance.
- Strengthened brand reputation with impeccable professionalism and integrity.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Maintained thorough records of all sales activities to ensure transparency.
- Helped resolve client problems quickly with superior customer service.
- Responded to telephone and in-person requests for information.
- Packed and wrapped up to 100 gifts with decorative details to match customer preferences.
Education
Still studying - Law
COVENTRY UNIVERSITY
COVENTRY01.2025
GCSEs - ART
EVANGEL MODEL SECONDARY SCHOOL
IMO STATE08.2023
Skills
- Resourcefulness
- Communication skills
- Client service
- Target-driven
- Door-to-door sales
- Stock management
- Cash handling
- Complaint resolution
- Time management
- Active listening
- Relationship building
Timeline
Sales assistant
ANACO COMMUNICATIONS
02.2023 - 01.2025
Sales representative
PLEASANT CHIDEX UNIQUE MEN
01.2020 - 12.2022
Still studying - Law
COVENTRY UNIVERSITY
GCSEs - ART
EVANGEL MODEL SECONDARY SCHOOL
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