Summary
Overview
Work history
Education
Skills
Timeline
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Niamh Brown

Skelmersdale,United Kingdom

Summary

Having completed high school and college, I undertook work experience within doggy day-care, dog and cat kennels and dog grooming. This gave me a good inspiration to want to work within this area of work where my passion lies. From this I gained vast knowledge and experience within small business and the public. Following on by my current employment as a sales assistant and I am keen to extend this knowledge with further employment within this job role I have applied for.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Sales assistant

Home Bargains
Southport, Sefton
04.2025 - Current
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Offered personalised shopping advice to enhance customer experiences.
  • Improved customer service by efficiently handling queries and complaints.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Utilised excellent communication skills to provide detailed product information.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Dog grooming assistant

Vanity fur Grooming
Parbold, Lancashire
01.2024 - 05.2024
  • Demonstrated meticulous attention whilst trimming fur around sensitive areas such as eyes or paws.
  • Followed detailed instructions from owners regarding preferred styles; achieved desired looks without compromise on pet's comfort.
  • Utilised high-quality products, ensuring safe and effective grooming results..
  • Assisted professional groomers for smooth workflow.
  • Maintained records of each pet's specific needs and preferences to ensure consistent service delivery.
  • Cleaned dogs' ears, nails, teeth with a gentle approach to promote pet comfort and wellbeing.
  • Collaborated with other staff members, fostering positive work environment.
  • Handled all breeds of dogs confidently regardless of size or temperament; ensured safe handling at all times.

Dog/Cat kennel assistant

Pendellas Boarding Kennels & Cattery
Aughton, Lancashire
10.2023 - 10.2023
  • Conducted detailed inspections of the facility regularly, maintaining impeccable standards of cleanliness and safety at all times.
  • Provided nourishing meals for the dogs, securing their health and well-being.
  • Ensured animal comfort by cleaning and maintaining kennels regularly.
  • Provided emotional support to distressed animals during their stay at the kennel.
  • Managed check-ins and check-outs of pets smoothly resulting in minimal disruption to daily operations.
  • Offered one-to-one attention to animals under care, fostering positive interactions between staff and pets.
  • Improved dog hygiene through regular bathing and grooming tasks.

doggy day care assistant (work experience)

Woofits Doggy Daycare
Skelmersdale , Lancashire
04.2022 - 04.2022
  • Provided emotional support to patients, improving their mental wellbeing.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Respected privacy and dignity of each resident during provision of care services.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.

Education

Level 3 Advanced Technical Extended Diploma - Animal Management

Myerscough College
Liverpool
09.2023 - 06.2025

GCSEs -

Burscough Priory Academy
Burscough
09.2018 - 07.2023

Skills

  • teamwork
  • hard - working
  • punctual
  • time - keeping
  • easily approachable
  • Cash handling
  • Stock control
  • Positive attitude
  • Returns processing
  • Payment Processing
  • Calm under pressure
  • Resourcefulness

Timeline

Sales assistant

Home Bargains
04.2025 - Current

Dog grooming assistant

Vanity fur Grooming
01.2024 - 05.2024

Dog/Cat kennel assistant

Pendellas Boarding Kennels & Cattery
10.2023 - 10.2023

Level 3 Advanced Technical Extended Diploma - Animal Management

Myerscough College
09.2023 - 06.2025

doggy day care assistant (work experience)

Woofits Doggy Daycare
04.2022 - 04.2022

GCSEs -

Burscough Priory Academy
09.2018 - 07.2023

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Niamh Brown