Ching Yi Hung
Eynsham
Summary
Experienced in retail management with a strong focus on customer service and cash handling. Demonstrates exceptional skills in managing retail operations, ensuring efficient customer interactions, and maintaining accurate financial transactions. Committed to leveraging expertise in retail to drive business success and enhance customer satisfaction.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work history
Shop manager
Lung Wah Chong Limited
Oxford
07.2023 - 10.2025
- Led recruitment and onboarding processes to build a competent and motivated retail team.
- Optimized store layout and visual merchandising to enhance the shopping experience and increase impulse purchases.
- Analyzed sales data and customer feedback to tailor inventory and promotional activities.
Shop assistant
Lung Wah Chong
Oxford
01.2021 - 06.2023
- Managed daily cash register operations ensuring accuracy and adherence to store policies.
- Monitored product expiration dates and ensured timely removal of outdated stock.
- Provided support during stock takes and helped in organizing back stock areas.
Trading Assistant
Hai Jin trading LTd
Kaohsiung
10.2003 - 05.2010
- Managed trade documentation and compliance checks to ensure adherence to regulatory requirements.
- Managed administrative tasks, ensuring smoother day-to-day operations within the trading department.
- Developed effective relationships with clients through regular updates on market changes and potential opportunities.
Education
Diploma of Business and Commerce -
Insearch University of Technology Sydney
04.2000 - 04.2001
Commercial High School - undefined
Kaohsiung Municipal Commercial High School
09.1995 - 06.1998
Skills
- Retail Management
- Customer service
- Cash Handling
Languages
Man
Mandarin
English
Cantonese
Hobbies
Cooking, Traveling, Badminton
Timeline
Shop manager
Lung Wah Chong Limited
07.2023 - 10.2025
Shop assistant
Lung Wah Chong
01.2021 - 06.2023
Trading Assistant
Hai Jin trading LTd
10.2003 - 05.2010
Diploma of Business and Commerce -
Insearch University of Technology Sydney
04.2000 - 04.2001
Commercial High School - undefined
Kaohsiung Municipal Commercial High School
09.1995 - 06.1998
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