Chileshe Silavwe-Amoah
Manchester,UK
Summary
Project Manager and Commissioning Specialist with experience delivering complex public-sector programmes, service transformation, and externally commissioned projects within local government and regulated environments. Proven track record of managing multiple workstreams, developing business cases, overseeing procurement and contract management, and controlling six-figure budgets, delivering outcomes to time, cost, and quality using PRINCE2 and Agile methodologies. Highly experienced in stakeholder management across local authorities, providers, and senior leaders, with a strong ability to translate strategic objectives into deliverable projects, manage risk, and drive continuous improvement. Currently working at Manchester City Council, with a strong understanding of local government structures, governance, and partnership working. Actively working towards PRINCE2 and PMP certification, applying structured project management approaches in practice within my current role.
Overview
10
10
years of professional experience
Work history
Contracts & Commissioning Officer
Manchester City Council
06.2024 - Current
- Managed relationships with external service providers, focusing on strategic alignment, quality assurance, and maximising value for money.
- Coordinated communication strategies with internal departments, providers, and partners to effectively manage complex service provision involving multiple stakeholders.
- Facilitated quality assurance visits and performance monitoring, utilising analytical tools to assess provider performance and service effectiveness.
- Crafted detailed operational delivery plans incorporating stakeholder engagement and resource allocation to facilitate implementation of strategic programmes aligned with policy objectives.
- Maintained strict adherence to governance protocols and audit requirements during invoice processing, ensuring timely payments to healthcare providers.
- Executed comprehensive assessments to identify risks and issues that hinder delivery, escalating concerns and implementing effective mitigations to secure programme objectives.
Placement & Purchasing Officer
Manchester City Council
03.2024 - 06.2024
- Coordinated procurement and contracting activity, ensuring compliance with approvals, GDPR, and financial controls.
- Liaised with internal services and external providers to identify capacity, negotiate costs, and agree placements.
- Issued and managed contracts, ensuring accuracy, timeliness, and audit readiness.
Project Manager (Internship)
7ven Oak Limited
08.2024 - 01.2026
- Led end-to-end delivery of a £120k digital transformation project, from initiation through to implementation.
- Produced Project Initiation Documents, business cases, scope definitions, and delivery plans.
- Managed project budget, tracking expenditure and ensuring financial control in collaboration with finance stakeholders.
- Facilitated Agile ceremonies, monitored progress using Trello, and managed delivery against milestones.
- Maintained RAID logs, proactively managing risks, dependencies, and issues.
- Led stakeholder engagement, ensuring alignment between technical delivery teams and business objectives.
- Delivered lessons-learned sessions to embed continuous improvement.
Service Manager
Solutions in Service (SIS)
03.2020 - 03.2024
- Led operational delivery of regulated services, managing teams, budgets, performance, and compliance.
- Developed improvement plans based on incident investigations, audits, and service reviews.
- Managed payroll, forecasting, and budget planning.
- Led complex change initiatives to improve service quality and sustainability.
Team Leader
Cambian Group
06.2019 - 03.2020
- Facilitated safe, high-quality service delivery within a regulated residential setting to meet statutory and organisational requirements.
- Contributed to multi-agency reviews and stakeholder forums to drive effective decision-making and outcome planning.
- Coordinated staff rotas and shift planning to enhance operational efficiency and ensure uninterrupted service delivery.
- Maintained accurate records and performance documentation to support effective monitoring of audits and ensure quality assurance.
Deputy Team Manager
Future Directions CIC
07.2017 - 07.2019
- Supported day-to-day management of services, including workforce planning, supervision, and operational delivery.
- Led recruitment, induction, and development of staff, contributing to workforce sustainability and service continuity.
- Maintained oversight of reporting, documentation, and electronic systems to ensure compliance with legislative and organisational requirements.
- Identified, assessed, and escalated risks, contributing to service-level risk management and mitigation planning.
- Supported service improvement initiatives by monitoring performance data and implementing agreed actions.
Support Worker
Future Directions CIC
05.2016 - 06.2017
- Delivered frontline services in line with individual plans, supporting positive outcomes and independence.
- Communicated effectively with colleagues and external professionals to ensure coordinated service delivery.
- Maintained accurate, timely documentation to support compliance, monitoring, and reporting.
Education
PRINCE2 Foundation & Agile Foundation -
Almond Careers
Level 4 Diploma - Leadership & Management (Health & Social Care)
BA (Hons) - Community & Social Care: Policy & Practice
University of Central Lancashire
Level 3 Diploma - Health & Social Care
The Manchester College
Skills
- Project Management (PRINCE2, Agile, Scrum methodologies)
- Business Case & Project Initiation Documentation
- Stakeholder Engagement & Partnership Working
- Procurement, Commissioning & Contract Management
- Budget Management (£120k)
- Risk, Issues & Dependency Management (RAID)
- Governance, Reporting & Assurance
- Change Management & Service Transformation
- Data, Performance & Benefits Tracking
- Use of MS projects, Jira, Trello & Azure DevOps
Timeline
Project Manager (Internship)
7ven Oak Limited
08.2024 - 01.2026
Contracts & Commissioning Officer
Manchester City Council
06.2024 - Current
Placement & Purchasing Officer
Manchester City Council
03.2024 - 06.2024
Service Manager
Solutions in Service (SIS)
03.2020 - 03.2024
Team Leader
Cambian Group
06.2019 - 03.2020
Deputy Team Manager
Future Directions CIC
07.2017 - 07.2019
Support Worker
Future Directions CIC
05.2016 - 06.2017
Level 4 Diploma - Leadership & Management (Health & Social Care)
PRINCE2 Foundation & Agile Foundation -
Almond Careers
BA (Hons) - Community & Social Care: Policy & Practice
University of Central Lancashire
Level 3 Diploma - Health & Social Care
The Manchester College