Afro-fusion cuisine
Chika Attama
UX Researcher
Chester,CHW
Summary
Assisting businesses to understand people and vacuums better so businesses can develop memorable, efficient and functional experiences, services and products.
Creating improved insights to make products and services accessible to all consumers, considering their abilities ad disabilities through personal experiences, research and strategic skills in user-centre development. Also, helping businesses discover products and services, and improve their operations by conducting exploratory, evaluative and foundational research.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
2
2
Certifications
Work History
Senior User Researcher
Biamo Technologies
Lagos
07.2022 - Current
- Exceeded goals through effective task prioritization and great work ethic.
- Created 6 more persona to solve accessibility problem discovered during research research based on qualitative and quantitative evidence.
- Led research strategies to centre insight from user feedback.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Prepared variety of different written communications, reports and documents.
- Conducted extensive ethnographic and user-centre design research for product and service design in iterative development environment.
- Collaborated with company's product team and engineers to communicate and implement insight from user research.
Cover Supervisor
The Teaching Executives
Chester
10.2021 - Current
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Delivered services to 8 customer locations within specific timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Conducted both generative and evaluative research
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Proactively identified service opportunities to explore with clients
Impact and Social Media Co-ordinator
Sahara Nutrition
Chester
10.2021 - 03.2022
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Directed social media and digital marketing strategy and initiatives to promote brand building.
- Tracked and analyzed social media and online marketing data to improve user benefits.
- Crafted brand messaging elements for consistency across digital advertising and marketing platforms.
- Monitored how impactful Sahara Nutrition's total lifestyle challenge was on 4 kids, 36 adults and 4 families.
Examination Officer
National Examinations Council
Ibadan
12.2017 - 10.2020
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Received and processed stock into inventory management system.
- Analyzed data gathered from high schools in Nigeria to improve clients' experience and ensure clients' satisfaction.
Teaching Assistant
University Of Ibadan
Ibadan, Nigeria
10.2015 - 10.2015
- Assisted the research lecturer to teach 200level undergraduate students research skills, methods, methodologies and procedures using hands-on instructional techniques for effective comprehension.
- Delivered personalized educational, behavioural and emotional support to individual students to enable positive learning outcomes.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Recorded grades for coursework and tests in online reporting system.
Education
Master of Arts - Creative Practices in Education
University of Chester
Chester, United Kingdom 10.2020 - 10.2021
Master of Arts - Theatre Arts
University of Ibadan
Ibadan, Nigeria 07.2014 - 12.2015
Bachelor of Arts - Theatre Arts
University of Ibadan
Ibadan, Nigeria 12.2009 - 11.2012
Skills
Research
Certification
HR Manager Training Course
Interests
Child psychology
Connective conversations
Timeline
Digital Skills: User Experience
02-2023
HR Manager Training Course
12-2022
Senior User Researcher
Biamo Technologies
07.2022 - Current
Cover Supervisor
The Teaching Executives
10.2021 - Current
Impact and Social Media Co-ordinator
Sahara Nutrition
10.2021 - 03.2022
Master of Arts - Creative Practices in Education
University of Chester
10.2020 - 10.2021
Examination Officer
National Examinations Council
12.2017 - 10.2020
Teaching Assistant
University Of Ibadan
10.2015 - 10.2015
Master of Arts - Theatre Arts
University of Ibadan
07.2014 - 12.2015
Bachelor of Arts - Theatre Arts
University of Ibadan
12.2009 - 11.2012
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